Include MX_Credit Jane Forbes

The Post Office has deleted the title section from its general enquiry form, following a petition by the LGBTQIA+ campaign Include Mx.

Include Mx had asked the Post Office to stop excluding non-binary people by only offering binary gendered (Mr, Miss etc) or academic titles (Dr) on its general enquiry form.

The campaign started a petition on which gained nearly 300 signatures in summer 2023. 

Tom Pashby, founder of Include Mx, said: “This is good news for non-binary people and anyone who doesn’t want to share their gender, marital status, or other identities implied by titles.

“Many forward thinking organisations have already deleted the title sections from their forms. Where organisations do still have a title section, Include Mx calls on them to make sure they are inclusive towards their non-binary customers by including Mx.”

A spokesperson for the Post Office said: “We want to thank Tom Pashby for the passion and dedication they have given this important cause. Mx titling is currently available for our travel, home and gadget insurance journeys.

“We regularly discuss this topic, and recently came to the decision to remove titling altogether from our forms to ensure inclusivity for all of our customers.”

Include Mx was founded in 2020 by journalist and campaigner Tom Pashby (they/them) to encourage major brands to add the gender-neutral title Mx to their forms. 

This news about the Post Office follows major wins over the past few years from Include Mx, which has already been successful in lobbying Argos, Wickes, Cotswold Outdoor, River Island, Next and Dunelm to add Mx to their forms.