All Post Office articles
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Features and AnalysisTwo subpostmasters to sit on Post Office board
The process for selecting two serving subpostmasters to sit on the Post Office board has begun.
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Features and Analysis
Post Office apologises as Horizon appeals are successful
Six subpostmasters have been acquitted of crimes associated with the Horizon IT system.
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Dear Jac
Post Office under fire for leavers’ payments
Looking to leave the Post Office family? Jac Roper speaks to a retailer who is finding it difficult
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Features and Analysis
Convenience Conference content available on demand
Retailers looking for in-depth analysis on some of the key issues affecting the convenience sector can still view the Convenience Conference sessions on demand.
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News
Post Office CEO Nick Read sets out measures to regain postmaster trust
Measures include a non-executive role for a postmaster on the board and a £2m investment in creating 100 area managers to support postmasters
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Features and Analysis
Post Office Horizon decision welcomed but work still to be done
The Post Office has announced it is not going to oppose the majority appeals of former subpostmasters in the Horizon case. But is that the end of it?
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News
Post Office to appoint postmaster to board
The Post Office is to appoint a serving postmaster to a non-executive director position on its board.
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News
Post Office stamp selling shortfall scheme created
The Post Office has identified issues when it comes to selling stamps and has set up a shortfall programme to offer redress to subpostmasters affected.
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News
Deadline approaching for Horizon Post Office Historical Shortfall Scheme closure
Postmasters who experienced shortfalls related to Post Office computer system Horizon have a month left to apply to the claims scheme.
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News
Crowdfunding scheme set up to support PO Horizon victims
A crowdfunding campaign has been launched to help postmasters wrongfully convicted as a result of the Post Office Horizon accounting scandal take their cases to the Court of Appeal.
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News
Post Office launches shortfall compensation scheme for former Horizon postmasters
The Post Office today (1 May 2020) announced the launch of a claims scheme for current and former postmasters who believe they have experienced shortfalls related to previous versions of its epos system Horizon.
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News
Coronavirus: New Post Office partnership delivers cash to vulnerable customers
The Post Office has launched a new cash delivery service to ensure that vulnerable people who are unable to leave their homes because of the risk of infection, can still access their cash.
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News
Coronavirus: Post Office enables wider access to cash across network
The Post Office is making two of its access to cash products available to all banks, meaning self-isolating or vulnerable people can collect cash from all branches through a friend, relative or carer.
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News
‘Post Office in a Box’ concept trialled to ensure community presence
A new ‘Post Office in a Box’ concept is being trialled by the Post Office in five locations across the UK, with the aim of ensuring its services are made available where there is an “urgent need”.
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News
Horizon litigation concludes after subpostmasters’ High Court victory
The High Court has ruled in favour of subpostmasters in the second Horizon trial, just days after the Post Office agreed a £57.75m settlement with the 500-plus claimants over failures in the IT accounting system.
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News
Post Office agrees settlement with subpostmasters over Horizon case
The Post Office has agreed a settlement with subpostmasters over the long-running Horizon litigation following several days of “ultimately successful mediation”.
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News
Majority of UK adults plan to use cash for Christmas gifts and treats
Six in 10 people (59%) who celebrate Christmas are likely to us cash when purchasing gifts or treats over the festive period, according to new research underlining the importance of access to cash.
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News
Subpostmasters receive court boost in Post Office Horizon trial
More than 500 subpostmasters who are suing the Post Office for alleged shortcomings in its Horizon IT accounting system have received a boost in the court proceedings.
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News
Post Office and Payzone networks in exclusive British Gas bill payments deal
Payzone Bill Payments Limited, part of Post Office Group, is to become the exclusive bill payments provider for British Gas.
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News
Post Office announces 10% increase in subpostmaster remuneration
Subpostmasters will receive a 10% increase in remuneration for providing Post Office services in 2020/21, the Post Office has announced following a six-month review.
