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Budgens retailer Guy Warner tells Rav how he engages with customers online, while Kishor Patel discusses how he utilises iPad technology.
Rav visits the Sewell Group, which was named by The Times as one of the UK’s best employers, and C-Stores sales assistant of the year.
Rav learns about Andrew Thornton’s Budgens rooftop garden and Dee Sedani’s energy-efficient chillers on his quest for sustainability.
The owner of One Stop Leamington Spa in Warwickshire reveals emerging shopper trends and how he has adapted to them
The owner of James Convenience Retail explains how some of his 54 stores are thriving, while others have had to close, and makes predictions on how coronavirus will shape the future of the sector
Having opened a second store just six weeks before the UK went into lockdown, Julian and his team went into overdrive to ensure the business remained operational
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