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Southampton-based retailers Richard Inglis and Steve Bassett discuss how new technology is enabling them to boost footfall and reduce costs at their respective stores.
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Bruce and Donna Morgan of Brownlies of Biggar in South Lanarkshire discuss how they’ve helped vulnerable people in the local area during lockdown.
Premier Eldred Drive store manager Anita Nye discusses how a customer attack has affected her in the long-term, and how she and her team are managing to stay positive and operate efficiently during lockdown.
The owner of One Stop Leamington Spa in Warwickshire reveals emerging shopper trends and how he has adapted to them
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