Help is at hand for retailers wanting simple training in recognising the age of customers attempting to purchase alcohol or cigarettes.
Licensing solicitors Poppleston Allen has produced a DVD and training pack in partnership with licensed trade bodies BBPA and WSTA.
Although aimed primarily at pub and bar staff, the 18-minute Teenage Kicks DVD is appropriate for any licensed retailer. Once staff have watched the DVD, they can complete a short test to measure their understanding and sign a document to show they have been trained.
Senior partner Jeremy Allen said: "While not a complete defence, carrying out the suggested activities will demonstrate due diligence."
The DVD and training pack costs £39.95 per copy and can be obtained from Poppleston Allen on 0115 948 7428.


Convenience Store has three copies to give away. The first three readers to call editor David Rees on 01293 610218 or email david.rees@william-reed.co.uk will be sent a free copy. If you leave a message, please include your contact details.