Costa extends loyalty scheme to Costa Express machines

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Costa Coffee has extended its Coffee Club loyalty programme to Costa Express machines across the UK.

Following a trial in March 2018, the digital loyalty scheme is now available nationwide at over 7,000 locations, allowing Costa Coffee customers even more opportunities to earn rewards on every purchase they make.

To claim points, customers simply scan a QR code on the machine screen using the app. Points will be issued in real time and customers will be able to spend their earnings in Costa Coffee stores.

Costa Express managing director, Scott Martin, said: “At Costa Express we’re at the forefront of delivering great quality coffee to customers on-the-go by combining high quality ingredients with state-of-the-art technology.

“With the expansion of the Coffee Club loyalty programme scheme available via our machines, Costa Express customers on-the-go can enjoy quality coffee and benefit from the same rewards and VIP invitations as in-store customers.”

The extension of the loyalty scheme follows the release of recyclable Christmas cups and an exclusive range of festive drinks.

Costa Coffee global digital and loyalty director, Arslan Sharif, said: “We understand the importance of delivering innovations to ensure our customers get the best experience from our brand.

“This extension of our loyalty programme enables customers to collect points at even more Costa Coffee locations on-the-go through Costa Express machines – an exciting move for our Coffee Club members who will be able to earn rewards faster.

“We strive to deliver an unbeatable coffee experience and by partnering with the latest digital technologies, Costa Coffee customers can enjoy even more from their favourite coffee shop.”

Readers' comments (1)

  • Have tried six times to scan on the Costa express machines to get my points.. And very disappointed as they haven't worked

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