Dear Jac – Page 80
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Dear Jac
Dear Jac: Note Machine strikes a sour note
When a firm’s caring, sharing side fails to show
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Dear Jac
Dear Jac: You can't count on the bank's support
Javid Chaudry used to have PayPoint in his store, Newsplus in Kirkcaldy, Fife, but his service has been suspended thanks to his bank, HBOS, rejecting a direct debit.
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Dear Jac
Dear Jac: When Murphy's law struck here it was a bolt out of the blue
Back in August Wasim Shazad had his British Gas meters changed to one of those new 'Smart' meters at his Best One store in Leeds.
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Dear Jac
Dear Jac: Word of mouth is always the best recommendation
Amit Patel emailed a query that immediately got my attention. "I have been recommended that I switch my energy supply to a company trading by the name Utility Warehouse."
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Dear Jac
Dear Jac: Friend or foe? Entrapment never used to be a police tactic
No one likes to take on the police. You want them to be Britain’s finest, on your side, fighting the villains. But they sure as hell ain’t perfect and here’s a really horrible story to prove it. Raj Patel, Leeds, rang to complain...
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Dear Jac
Dear Jac: Sting in the tale – picking on the softer targets
And how about this one? Vijay Patel runs The Paper Shop in London’s Holborn, a district I happen to know well. Camden Council (notorious in many ways to us Londoners) sent in a tall 15-year-old boy to test purchase. “It’s cheating,” protests Vijay, “...
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Dear Jac
Dear Jac: Like fine wine…it has taken years to perfect this software
I am still on the epos subject as John Middleton, of ShopEase Retail Software, broadens it a little. He says: “We have sold news agency software since the early eighties, which will operate on any up-to-date PC and does not require a link to epos.
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Dear Jac
Dear Jac: One by one they are taking out the competition
Dru Patel sent this comment via our website: “I’ve read about PayPoint suspending terminals because of retailers not getting rid of their PayZone machines. “However I actually did get rid of mine after they demanded it. Next, they asked me to get rid of Barclaycard.…
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Dear Jac
Dear Jac: There’s software galore to manage the news for you
In our last issue Budhu Mal wondered if I knew of a software package that he could use to manage his newspapers and magazines. He wanted something he could load onto a laptop that would do all the price changes, holiday stops and starts and so on...
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Dear Jac
Dear Jac: Now the police are interested in the Halifax case
I asked if anyone else had suffered losses from their bank account in London’s Woolwich area following the case of Naresh Sandhir, who lost £8,000 in a week from four deposits to cover PayPoint, Lottery and bus passes at his local Halifax branch...
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Dear Jac
Dear Jac: A sore point about the competition
I had what I regarded as an odd complaint about Booker Cash and Carry. Alvin Wilkinson, who runs Countdown in Hornsea, near Bridlington in East Yorkshire, shops at Booker and stocks its Happy Shopper brand.
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Dear Jac
Dear Jac: How do you manage your news – push button or push pencil?
Budhu Mal, who runs Gamlingay One Stop in the village of Gamlingay on the border of Cambridgeshire and Bedfordshire, wondered if I knew of a software package that he could use to manage his newspapers and magazines.
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Dear Jac
Dear Jac: Where can he buy shedloads all at once?
Here’s a query I couldn’t find the answer to. Marek Hussein, thought he had read in Convenience Store about a company offering to supply household cleaning products by the pallet load.
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Dear Jac
Dear Jac: Here was a date that should have gone in a diary
You need to keep a close eye on those leasing contracts. It can be very easy for them to silently slide by their renewal date.
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Dear Jac
Dear Jac: Here’s a little tip when you issue invoices
Ken Batty, mentioned in my previous story, also passes on a tip about small claims courts which again were featured in our August 22 issue in regard to unpaid newspaper bills.