Dear Jac – Page 79
-
Dear Jac
Dear Jac: They're in charge, even when it makes no sense
The authorities all seem to have their funny little ways. I was taken by two daft stories over the Christmas period.
-
Dear Jac
Dear Jac: The personal approach to licensing
Queries come along to this column like number nine buses - none at all, or three in a row. So it was with a flurry of calls on alcohol licences.
-
Dear Jac
Dear Jac: Maternity pay + holiday pay = a headache for retailers
Workers have many rights these days, so unsurprisingly it’s difficult to keep up with their various entitlements.
-
Dear Jac
Dear Jac: Big bad scam features on Radio Four
John Maxwell-Jones of Burgess Stores, Goudhurst, Kent, who has frequently been targeted by the European City Guide rang to say that it had been featured on Radio Four's 'You & Yours' programme.
-
Dear Jac
Dear Jac: Customers don't always carry cash these days
Not a week goes by without receiving a complaint about Payzone.
-
Dear Jac
Dear Jac: Who is wasting whose money in this debate?
Several of you got in touch after being notified by Payzone that the company was about to start charging for till rolls.
-
Dear Jac
Dear Jac: Feedback on a decent deal from an energy company
Here’s a nice new year’s tip for you. I trawled for feedback in the October 31 issue on energy company Utility Warehouse...
-
Dear Jac
Dear Jac: Council in terminal confusion
Vinod Morjaria was pleased as Punch when Camelot upgraded him from scratchcards to the full monty after 10 years.
-
Dear Jac
Dear Jac: How's your image?
Stores, if they work right, get a lot of traffic leading to a lot of wear and tear.
-
Dear Jac
Dear Jac: Sent in your VAT?
Mike Sheppard who runs Flyford Stores in Flyford Flavel, Worcestershire, has pointed out a little detail on VAT.
-
Dear Jac
Dear Jac: A cheap route to secure you and your store
John Middleton, who runs a company called ShopEase, has contacted me several times with tips on cheap solutions to hardy perennial posers.
-
Dear Jac
Dear Jac: Taxpayers' banks should behave better
In the mid-November issue I wrote that it was time for some collective action over Bank of Scotland's leasing arrangements for shop equipment.
-
Dear Jac
Dear Jac: Hot off the presses, but why so slow to arrive at your door?
Newspaper wholesalers have 'absolute territorial protection', and it sounds like the OFT will be preserving this monopolistic stance for the foreseeable future
-
Dear Jac
Dear Jac: This sort of attitude just doesn't add up
Bhavin Patel stocks up at Costco's Chingford branch in Essex, although I get the impression it is not often a happy experience.
-
Dear Jac
Dear Jac: Here's some advice on cameras
I asked for feedback for Sam Shah who wanted some recommendations on buying or leasing CCTV.
-
Dear Jac
Dear Jac: Report your losses, if you can get through
Mike Andrews, who runs a Spar store in rural Dorset, sums up the sort of complaint that I frequently receive about news wholesalers.
-
Dear Jac
Dear Jac: The rent goes up all the time, so where is the maintenance?
I'm again looking for feedback, but this is a very difficult one.
-
Dear Jac
Dear Jac: It's better to be safe than sorry when it comes to selling alcohol
Retailer Brian Fitzgerald and I put the world to rights the other day.