Dear Jac – Page 72
-
Dear Jac
Dear Jac: Too hot, too cold, or just right?
Getting the temperature balance right can be tricky, and expensive.
-
Dear Jac
Dear Jac: There are ways and means to get justice
The following advice comes from an insider whom I am keeping anonymous for the obvious reason that his suggestion isn't strictly above board.
-
Dear Jac
Dear Jac: If you don’t want to blot your copy…
In crunch times such as these, one's credit record has become an even more crucial factor when securing supplies, raising money and so on.
-
Dear Jac
Dear Jac: Alarmed over the service screw up
I do wonder about some companies' customer services. Ashok Ramalingam, who runs a Best One store at Gravesend in Kent, could get no satisfaction from ADT Fire and Security.
-
Dear Jac
Dear Jac: Retailer dealt a losing hand
Sriharan Rajan's luck ran out when a punter came in to his Premier store in West Molesey, Surrey, for payouts on three lottery tickets.
-
Dear Jac
Dear Jac: Full points for perseverance over PayPoint
You might think from reading this column at times that I get nothing but complaints about PayPoint. Not quite so.
-
Dear Jac
Dear Jac: A tale with no sting in it
Not all trading standards officers get out of bed wondering which retailer they can torment today.
-
Dear Jac
Dear Jac: Why is it the bigger, the better?
Convenience Store often runs articles and debates on the pros and cons of belonging to a symbol group. But sometimes it isn't easy getting accepted into the 'club'.
-
Dear Jac
Dear Jac: Give credit where credit’s due
You pay your utilities bills on time and then, out of the blue, your supplier informs you that your credit rating isn't all it might be and it therefore requires a £250 security payment.
-
Dear Jac
Dear Jac: Are newspapers more trouble than they're worth?
Rakesh Sood has been supplied by Smiths for more than a decade. Now it has decided not to credit him for missing copies.
-
Dear Jac
Dear Jac: Give it the special treatment
Rano Patel, featured in my last column, said that from now on she would send her News International vouchers by recorded delivery to ensure she got credited for them.
-
Dear Jac
Dear Jac: Down but not out in tussle over Underground spot
Hurendra Bhatt, ousted from his kiosk spot at London's Highbury and Islington tube station last year by Network Rail because of redevelopment, hasn't given up.
-
Dear Jac
Dear Jac: Could we take a lesson from the French?
Here's what one reader suggests regarding the proposed display ban on tobacco products.
-
Dear Jac
Dear Jac: Hola! The Spanish scam is back
Jon Mercer writes that he has received his invitation to confirm his entry in the esteemed European City Guide!
-
Dear Jac
Dear Jac: Get the right kind of ratings help
The draft list for the 2010 rates revaluation has now been published and you will be getting details of your new assessments. Cue the cowboys.
-
Dear Jac
Dear Jac: How can they sell at a pound a pop?
It's bad enough when a Tesco opens nearby, but Poundland? That kind of undercutting is an uppercut. Customers cannot help but notice the price difference.
-
Dear Jac
Dear Jac:They’re not vouching for this
The media megalith that is News International needs to look at its voucher scheme and its treatment of the middle men the retailers.
-
Dear Jac
You have the freedom to refuse supplies
There are usually at least two sides to every story. I have had a few complaints in the past few months over Freedom Eagle Cash Cards. These are 'virtual bank account' cards that can be topped up and spent, just like money. The cards, supplied by...
-
Dear Jac
Dear Jac: You just can’t bank on their help
Just before Christmas, Dennis King got a letter from Santander Bank (previously Giro). They informed him his charges will be going up from 15.5p per £100 banked to 45p per £100 plus 50p per deposit.
-
Dear Jac
Dear jac: Still murky on the Horizon
Reports from sub postmasters and mistresses on glitches experienced with their Horizon accounting system continue to crawl out of the woodwork.