Dear Jac – Page 61
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Dear Jac
For all the tin in China
I’m going to assume that I got the following email because somebody called Eddy in China was browsing around our new website and either decided I was in the retail game myself or that it might be a novel way to get some coverage!
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Dear Jac
Sweeteners will help to sway shelf space
Ali Seedat admits to being a bit of a haggler - he’s got everything from cheaper car insurance to extremely competitive telecom rates that way.
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Dear Jac
Penalty shoot out with the bank
Do you bank with Santander? If so, have a close look at any direct debits timed in the first half of February.
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Dear Jac
Look after those pennies
I know being in the grocery game means you are good with small sums of money but here’s a tip nonetheless from Mary (who features in our cartoon slot this week).
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Dear Jac
Hacked off at phone bill
They do say that you cannot please everyone, and since this story concerns a news wholesaler I might add that you can hardly ever please anyone.
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Dear Jac
Good in theory, poor in practice
Here’s a warning to others from Jagjit Singh at Lifestyle Express, Doncaster, regarding home news delivery.
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Dear Jac
All chilled out and bursting with energy
Now, I don’t want to knock Lucozade. Crikey, it’s an institution. Falls into that ‘trusted brand’ category like Marmite or Persil…
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Dear Jac
No such thing as a free (or even cheap) bank?
Hitendra Patel, who runs a Costcutter in Harold Hill in Essex, has poo-pooed PayPoint’s claims in my last column of having negotiated special rates for agents banking with Barclays (15p per £100).
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Dear Jac
Special treatment for Tesco?
Hands up those of you who think that any new Tesco Express will automatically get the National Lottery. Oh, I see quite a few of you.
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Dear Jac
Making a point about credit card charges
I had a call from a retailer who requested anonymity. He had a list of gripes about PayPoint, but his main one…
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Dear Jac
Do you copy? It's a shrinking market
One of the benefits of trading in London’s Drury Lane is that, aside from the artsy-prancey-dancey types you get as customers…
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Dear Jac
Not the reviving cuppa he expected
You’ll note I didn’t name the company. This is because Andrew didn’t come back to me with some necessary details in order for me to confront the firm.
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Dear Jac
Aaah, this makes a nice change
Alan Dunn, who runs Open All Hours in Keswick, Cumbria, writes: “We’re often moaning about poor service…”
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Dear Jac
Cool questions for form filling
Charlie Khan, who runs SMA Convenience Store in Sheffield, rang with two questions. At what temperature was he obliged to store dairy products?
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Dear Jac
The pound in your pocket
Responding to my story last issue about the pros and cons of running a ‘pound’ shop…
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Dear Jac
Face the facts
Here’s a new scam for you. My other half just received notification and congratulations that he had achieved gold membership status on Facebook…
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Dear Jac
Watch out for the rent boys
PayPoint has drawn our attention to yet another scam that reared its ugly head over Christmas.
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Dear Jac
At the last ditch - negotiate
Courts are home turf for lawyers, unlike debt collectors who prefer the smash and grab side-street approach.

















