Dear Jac – Page 61

  • Dear Jac

    For all the tin in China

    2012-03-16T00:00:00Z

    I’m going to assume that I got the following email because somebody called Eddy in China was browsing around our new website and either decided I was in the retail game myself or that it might be a novel way to get some coverage!

  • Dear Jac

    Sweeteners will help to sway shelf space

    2012-03-16T00:00:00Z

    Ali Seedat admits to being a bit of a haggler - he’s got everything from cheaper car insurance to extremely competitive telecom rates that way.

  • Dear Jac

    Penalty shoot out with the bank

    2012-03-16T00:00:00Z

    Do you bank with Santander? If so, have a close look at any direct debits timed in the first half of February.

  • Dear Jac

    Look after those pennies

    2012-03-16T00:00:00Z

    I know being in the grocery game means you are good with small sums of money but here’s a tip nonetheless from Mary (who features in our cartoon slot this week).

  • Dear Jac

    Hacked off at phone bill

    2012-03-14T00:00:00Z

    They do say that you cannot please everyone, and since this story concerns a news wholesaler I might add that you can hardly ever please anyone.

  • Dear Jac

    Good in theory, poor in practice

    2012-03-02T00:00:00Z

    Here’s a warning to others from Jagjit Singh at Lifestyle Express, Doncaster, regarding home news delivery.

  • Dear Jac

    All chilled out and bursting with energy

    2012-03-02T00:00:00Z

    Now, I don’t want to knock Lucozade. Crikey, it’s an institution. Falls into that ‘trusted brand’ category like Marmite or Persil…

  • Dear Jac

    No such thing as a free (or even cheap) bank?

    2012-03-01T00:00:00Z

    Hitendra Patel, who runs a Costcutter in Harold Hill in Essex, has poo-pooed PayPoint’s claims in my last column of having negotiated special rates for agents banking with Barclays (15p per £100).

  • Dear Jac

    Special treatment for Tesco?

    2012-02-29T00:00:00Z

    Hands up those of you who think that any new Tesco Express will automatically get the National Lottery. Oh, I see quite a few of you.

  • Dear Jac

    Making a point about credit card charges

    2012-02-17T00:00:00Z

    I had a call from a retailer who requested anonymity. He had a list of gripes about PayPoint, but his main one…

  • Dear Jac

    Do you copy? It's a shrinking market

    2012-02-16T00:00:00Z

    One of the benefits of trading in London’s Drury Lane is that, aside from the artsy-prancey-dancey types you get as customers…

  • Dear Jac

    Not the reviving cuppa he expected

    2012-02-16T00:00:00Z

    You’ll note I didn’t name the company. This is because Andrew didn’t come back to me with some necessary details in order for me to confront the firm.

  • Dear Jac

    How to stake your claim

    2012-02-14T09:56:00Z

    What can you do if a customer capitalises on your mistake?

  • Dear Jac

    Aaah, this makes a nice change

    2012-02-03T00:00:00Z

    Alan Dunn, who runs Open All Hours in Keswick, Cumbria, writes: “We’re often moaning about poor service…”

  • Dear Jac

    Make up your own headline!

    2012-02-03T00:00:00Z

    Here’s some scuttlebutt that I can’t resist passing on…

  • Dear Jac

    Cool questions for form filling

    2012-02-03T00:00:00Z

    Charlie Khan, who runs SMA Convenience Store in Sheffield, rang with two questions. At what temperature was he obliged to store dairy products?

  • Dear Jac

    The pound in your pocket

    2012-02-03T00:00:00Z

    Responding to my story last issue about the pros and cons of running a ‘pound’ shop…

  • Dear Jac

    Face the facts

    2012-02-03T00:00:00Z

    Here’s a new scam for you. My other half just received notification and congratulations that he had achieved gold membership status on Facebook…

  • Dear Jac

    Watch out for the rent boys

    2012-01-20T00:00:00Z

    PayPoint has drawn our attention to yet another scam that reared its ugly head over Christmas.

  • Dear Jac

    At the last ditch - negotiate

    2012-01-18T00:00:00Z

    Courts are home turf for lawyers, unlike debt collectors who prefer the smash and grab side-street approach.