Dear Jac – Page 60
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Dear Jac
What are the benefits?
Ajay Parehk’s family was told by their Paypoint rep that their Londis business in Radford, Nottingham, had been identified as a premium outlet to do benefits (it’s in a very poor area)
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Dear Jac
Smoke alarms
Tobacco is still the topic de jour. But while most ongoing debating concerns whether indies benefited from the mults going dark, Satish Thakrar, Maypole Estate Store in Bexley, Kent, has a radical take on the subject.
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Dear Jac
Did you hear the one about?
When most people hear themselves on tape they go, ‘No! Do I sound like that?’
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Dear Jac
Stalled on the superhighway
Yet another cautionary tale pointing out that what the rep says and what the contract stipulates may just differ a tad
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Dear Jac
Caveat emptor: buyer beware
Here’s a cautionery tale. Jayesh Patel, who runs Classic News in Northampton, buys multipacks of confectionery from discounters and then splits them up to sell singly.
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Dear Jac
Profit share phone lines
My Northern ‘correspondent’ (Glyn Reece, Penny’s in Chester), has added to the hoo-ha over Menzies switching from an 0845 telephone code to an 0844 one to ‘save their customers money’
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Dear Jac
A Kinder way to respond
And the award for Best Response of the Month goes to Palmer & Harvey
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Dear Jac
Ahoy! Look to Horizon
Any subpostmaster with any concerns over their Horizon accounting system must contact their MP, and tell that MP to get in touch with fellow MP James Arbuthnot
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Dear Jac
Customarily overruled
It was a brilliant day on Tuesday March 23 in central London, both weatherwise and in the High Court where Tajinder Singh, armed with solicitor Amrit Johal, partner of legal firm Rainer Hughes, won their battle against HMRC
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Dear Jac
Going online is the answer
Over the last few weeks I have run quite a song and dance about news wholesaler Menzies switching from an 0845 number to an 0844 one
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Dear Jac
Here's a cheap call
The Menzies saga also prompted Nick Heath, head of communications at makeitcheaper.com to get in touch
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Dear Jac
You need to tick the boxes
I was in a supermarket the other day and saw a young woman creased over a run of chilled cabinets coughing. I thought blimey, if an environmental health officer caught a retailer doing that he’d be closed down by now
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Dear Jac
An old card trick
The UK Cards Association is advising customers to be aware of a new variation on an old-style scam that involves people being telephoned by fraudsters and duped into handing over their debit or credit card, and revealing their PIN
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Dear Jac
How to rate your business
It’s like clockwork. Business rates set to go up in April and the chancers come calling.
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Dear Jac
Ringing the changes on phone lines
Here’s a bit of a masterclass on telephone codes. In the last issue I recounted Mary Birchall’s complaint after Menzies switched from an 0845 number (which Mary can call free) to an 0844 number.
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Dear Jac
Was this really a grilling from the Grid?
Julia Walder wondered if she was being set up when a very persistent lady kept ringing up to tell her that she was paying too much for her electricity at St Martin Store in Isles of Scilly.
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Dear Jac
A not-so-sexy story
The old publishing scams go on and on. Julie Smith rang from her Spar in Solihull to say that she had received a call recently, telling her that the £90 she pledged last September to the Teenage Information Bureau for books for schools was now due.
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Dear Jac
May the mob be with you
Have a look for news about ‘worst-clone’ town Cambridge, on March 31.