All Convenience Store articles in 13 October 2007
View all stories from this issue.
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Dear Jac
To refund or not to refund, that is the question
My notebook this week seems to be full of stories about getting - or not getting - ones' money back.
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News
Patel power
Nisa retailer Kishor Patel has been on a one-man mission to raise store standards - and raise some money for charity in the process.
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Dear Jac
A new scheme that you can vouch on?
A regular correspondent from Hertfordshire had a rant about PayPoint, which he regards as a necessary evil so doesn't want to rile them.
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News
Made to measure
Scottish retail group David Sands has given the residents of Cardenden, Fife a say in the redesign of their local store.
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News
Off trade improves test purchase rate
The off trade has been praised for its implementation of ID policy after another drop in the number of failed alcohol test purchases.
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News
Local store impact
People want to be a part of their local community and look to their local shop to help them achieve this goal, Musgrave Group chief executive Chris Martin has told a gathering of industry bosses.
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News
Nisa gets serious on local sourcing
Nisa-Today's is recruiting a local sourcing manager. The new position will involve negotiating trading arrangements with individual regional suppliers to enable the group's retailers to trade more easily with local producers.
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Dear Jac
ECG - a hardy perennial that has sprung up
Scams are costing people in this country billions of pounds a year - Radio 4 says so.
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Features and analysis
Crime machines
Rich Airey explores the importance of CCTV and modern security technology in today's c-store environment
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News
Co-op invests in rebranding
The Co-operative Group is set to embark on "the biggest modernisation programme" in its 144-year history.
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Features and analysis
Best in class
It's time to get your talents recognised at this year's Convenience Retail Awards
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Dear Jac
Now here's a thought - the bank helps out?
The bank riding to the rescue? Good idea. It suggests all sorts of possibilities.
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News
At-risk POs get public dialogue
The Post Office has announced the first in a series of six-week public consultations for at-risk post offices as part of its closure programme.
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News
All back to mine
As consumers choose an evening on the sofa over a night on the town, retailers can benefit from spur-of-the-moment sales
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Dear Jac
Take my advice - there is plenty of free help around
When offered something free one usually wonders, where's the catch? But, at advice level, there is quite a lot of free stuff around.
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News
Free advice on holiday pay
Acas, the employment advisory body, has produced a guide for employers and employees which offers free advice on recent changes to holiday entitlements.
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News
Marwood to chair ACS
Jerry Marwood, managing director of Spar UK, has been elected the new chairman of the Association of Convenience Stores (ACS).
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News
Academy set to boost staff skills
Retailers should soon be able to call on a better qualified workforce thanks to the creation of a new National Skills Academy for Retail.