One Stop has announced it’s strengthening its franchise proposition by providing all of its franchisees with access to its order aggregation (OA) solution, helping stores to “simplify operations, improve efficiency and maximise online sales opportunities.”
The latest investment forms part of One Stop’s ongoing commitment to provide franchise partners with “the tools, technology and support they need to grow their businesses and unlock new revenue opportunities,” it said.
By introducing the solution across more than 240 franchise stores this autumn through Deliverect technology, the move enables partners to manage orders from Deliveroo, Just Eat, Uber Eats and Snappy Shopper from one place.
Instead of switching between different devices and platforms, the stores can now process, manage and fulfil incoming orders through a single device. The solution also introduces a standardised picking process, helping to simplify operations, reduce errors, cut staff training requirements and lower picking costs.
Growth opportunities
Tim Josephs, head of online for One Stop, said of the development: “Online delivery continues to create significant growth opportunities for independent retailers.
“By providing our franchise partners with access to a proven and successful OA solution, we’re helping them improve operational efficiency by simplifying the day-to-day management of online orders, while also providing actionable business insights via our state-of-the-art dashboard.
“The solution gives stores greater visibility of their performance, enabling them to identify sales trends, uncover growth opportunities and make more informed business decisions.
“Best of all, we’re protecting franchisees’ margins by covering all monthly integration fees.”
To ensure franchise partners are set up for success from day one, One Stop has provided dedicated onboarding support and guidance to help stores maximise the benefits of the platform.
Biggest benefit
Raj Sangha, a One Stop franchise partner whose Erdington store was among the first to trial the new solution, added: “The biggest benefit for us has been simplicity. Managing online orders across different delivery platforms used to be time-consuming, but having everything brought together in one system has transformed our day-to-day operations.
“It’s improved efficiency for colleagues and made a noticeable difference to the overall customer experience.”
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