All Disputes articles – Page 8
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Dear Jac
And then there is the other wholesaler on the news supply scene
There really isn’t much to choose between the two…
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Dear Jac
It took nearly three weeks to resolve one small issue
By now this wholesaler should know what it’s doing…
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Dear JacA claim for compensation?
Have you ever tried to claim compensation after street works ate into your takings?…
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Dear Jac
Don't ignore those bits of paper that come through the post
In this case it cost around £1,000…
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Dear Jac
For some 500+ subpostmasters it's the trial of the century
The contract, the Horizon system, the ‘partnership’ – it’s all being examined…
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Dear Jac
Talk about muddy waters. It was confusion all round
But somehow we all muddled through, I think…
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Dear Jac
Give the Feds a chance to prove what they can do
They can help you get a better service from your wholesaler…
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Dear Jac
Some stinging reports arrived from newsagents...
Not wrong orders, late orders, missing copies…
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Dear JacPass the parcel
In the last issue we left Julie and Ian Shepherd in limbo with parcel company Hermes…
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Dear Jac
Do you handle parcels? And do you keep tabs?
One retailer has started double-checking and doesn’t like the results…
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Dear Jac
In 15 years they never had a problem with the National Lottery
Then there was three months of fighting over Scratchcards returns…
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Dear Jac
And here's another complaint: different retailer, same wholesaler
Why was the driver making decisions about the contents of the tote?…
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Dear Jac
This being written in a heatwave when sometimes tempers are short
Riot weather they call it. But what if you’ve got a customer who is crazed all the time?…
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Dear Jac
If you do home news delivery do you get paid more?
As they say in some circles, every little helps…
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Dear JacRevenue stream
Ajmer Johal’s store, GB Newsagent in London’s Kentish Town, used to have its water supplied by Thames Water…
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Dear Jac
Sometimes it takes a bit of time before things get sorted
The main thing is that it does get sorted in the end…
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Dear Jac
Sometimes there's just no way round the middle man
And of course it adds another level of cost…
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Dear Jac
Cashzone leads on the complaints-to-this-column front
There isn’t room for all of them so here are two of the worst.
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Dear Jac
With any contract you have to pay close attention to the wording
It’s worth remembering that they are written by lawyers with their clients in mind.
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Dear JacA moving story
Nigel Crocker got in touch from Hayes News in Cardiff on 10 May to ask for help in speeding up some forms from Camelot.