Dear Jac – Page 89
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Dear Jac
Writing those wrongs can be no easy task
It's the principle that counts. That's what people say to justify the time they have to spend in the righting of an admin oversight/error that is often not worth very much money in the great scheme of things, but which is nevertheless your money.
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Dear Jac
Supply and demand should come naturally
"How do news wholesalers get paid? Are they on commission from publishers?" asks Ivor Thomas, who runs Norcot News at Tilehurst in Reading.
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Dear Jac
Compensation scheme is based on unfair criteria
A newsagent, requesting anonymity both for himself and for his books, has nonetheless written to his MP and his federation to complain about the inequities of the Gas (Street Works - Compensation of Small Businesses) Regulations 1996.
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Dear Jac
Leases - some very unpopular bits of paper
Hitendra Patel has some odd restrictions on the lease for his Costcutter at Havering in Essex.
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Dear Jac
Asda out of date
Asda has been fined £42,500 for stocking scores of out-of-date products at three Cardiff stores.
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Dear Jac
This is pure rubbish
Parvy Goyal, who runs a Costcutter in the London Borough of Lambeth, used to have a Lambeth Council dustbin. But he got fed up with the council's bin-siting edicts so he went private.
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Dear Jac
Should it take a torrent of complaints?
Ah, newspaper wholesalers and their geographical monopolies.
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Dear Jac
Three months' curfew for attempted armed robbery?
Douglas Gill, who trades in Stockport, Manchester, as 'Doug 'n Di's', has three times faced armed robbers in the last 16 years.
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Dear Jac
Ease the headache of selling painkillers
You'll be staggered to learn that there aren't really many rules about selling painkillers. Just codes and ethics.
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Dear Jac
Picking through the age-related minefield
Mike McQuillen has a couple of 16-year-olds working for him and wonders if, and how, he would have to fire them when the age of purchasing cigarettes went up to 18.
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Dear Jac
How to stop the European City Guide
I feel as though I have always been writing about European City Guide (ECG), but every so often I get calls from yet more worried retailers who finds themselves with a bill for E937 (£643) for some spurious listing.
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Dear Jac
Names up in lights or profits up in smoke?
After reading my piece about Postasites in the last issue, Bina Patel rang from her Brentry Post Office in Bristol to tell me about another company she knew that was offering something similar.
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Dear Jac
The Budget - how was it for you?
It wasn't that great for Mahendra Oza, who trades in Islington.
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Dear Jac
A little light music could hit a sour note
Every so often I get asked if it's really necessary to have a licence just for having a little radio playing under the counter.
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Dear Jac
Clever tactics for beating bonkers shutters rules
I asked for feedback on local authorities' policy on shop shutters, to help Surinder Rai and his father Piara Lal overturn an order from the planning enforcement officer at Bedford Borough Council to remove their new £10,000 security shutters.
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Dear Jac
Meaty issue is resolved with a compromise
Pursuing the Holy Grail of a supplier of fresh meat complete with controlled atmosphere packing to extend its shelf life.
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Dear Jac
Sign of the times? You get what you pay for
Buying and selling 'space' might seem a curious concept to those not in the advertising or publishing game.
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Dear Jac
A rough deal in the money transfer game
If you deal in money transfer, boy, you'd better be very careful about the procedures.
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Dear Jac
Contractual complaints come in thick and fast
I get complaints about Cardpoint all the time - a sure sign the company is pushing to the front of its sector in supplying ATMs.