Dear Jac – Page 70
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Dear Jac
Dear Jac: Justice finally on the Horizon?
The Justice for Subpostmasters Alliance has had its second meeting in their fight to convince the Post Office that the Horizon computer system is to blame for 'missing' hundreds of thousands of pounds.
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Dear Jac
Dear Jac: High-level stitch-ups
Here is a not-very-satisfactory update on a case I reported in September 2008. Several South London retailers lost thousands in their local Halifax branch.
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Dear Jac
Dear Jac: Out with the bonkers rules and regs
I heard the ex-info commissioner being interviewed on Radio 4 the other day. He said he was "sick" of people using the Data Protection Act to avoid doing their job properly.
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Dear Jac
Dear Jac: Scams are a many flavoured thing
I said that scams come in many flavours. Here's the latest from Kirit Ved (Ved News, Stoke Newington, London).
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Dear Jac
Dear Jac: Threats and final demands in the Lanwall case
I understand that a number of Lanwall photocopy retailers have received final demands and seven-day payment notices from debt collectors Daniels Silverman, acting on behalf of Bank of Scotland (BoS).
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Dear Jac
Dear Jac: Money, money, money…
From time to time I get asked whether certain notes and coins can be accepted or refused.
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Dear Jac
Dear Jac: Trying to do my duty
In the last issue I featured Hans Kukreja's victimisation at the hands of a 'Darlington Dodgem' wholesaler, which apparently didn't pay the duty on the beer and then scarpered. Hans got 'done' by HMRC.
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Dear Jac
Dear Jac: Stolen motors – and no cover
The very last thing you expect when you build a new store and install remote refrigeration is to have the motors stolen. This is what happened to Arul Masilamany when he opened a new store in Chigwell in Essex.
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Dear Jac
What happened to credit where credit’s due
Has anybody else had trouble wrestling credits out of News International for newspaper returns? That was the essence of Amit Patel's email query. He writes that he has not received credits for the election edition of papers on Friday, May 7 (The Sun...
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Dear Jac
Dear Jac: Paypoint and Camelot, take two
In the last issue I carried some of PayPoint's opinions on Camelot entering the bill payments fray. Here is Camelot's response.
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Dear Jac
Dear Jac: more on Customs seizures
Here is a bit more on the story featured in the cartoon box slot because this is a very serious subject and there wasn't room in my 335-word box (presentation is important on pages as well as in shops, you know) for some important details.
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Dear Jac
Dear Jac: More to the point
Point Four director Paula Boden rang to say how disappointed she was that I had lumped her company in with the 'not good' epos suppliers a couple of issues back.
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Dear Jac
Dear Jac: Scam on the street
Man walks into a shop. I know, sounds like an intro to a joke except this smartly dressed, confident customer is a con artist.
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Dear Jac
Dear Jac: Where's your World Cup beer from?
Have you got the beer in for the World Cup? Has the duty on it been paid? If you're anywhere near Darlington, double-check. But, how exactly do you check?
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Dear Jac
Dear Jac: Don’t bank on fair treatment
Barclaycard Merchant Bank has removed its credit/debit terminal from a retailer in the North-west because a transaction for £1,018 which he processed turned out to be fraudulent.
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Dear Jac
Dear Jac: Would a rose smell as sweet by any other name?
Two issues back I informed readers that Lanwall's directors had re-emerged as Beresford Copier Supplies. Rachel Morrisson, who runs Pitton Post Office in Pitton, Salisbury, thought that name rang a bell
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Dear Jac
Dear Jac: Who can you trust on eco matters?
John Armstrong, who runs Isherwoods in Annan, Dumfries and Galloway, is in the process of updating his serve-over deli counters and refrigeration.
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Dear Jac
Dear Jac: Finer points in the contract
I need to add a couple of extra comments here to the above from Hitendra Patel Like many, he loved the cartoon in the last issue (Slave Point) and wishes he could charge 50p a transaction for bill payments.
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Dear Jac
Dear Jac: PayPoint versus Camelot: clash of the Titans
I had a call from Michael Varu, a retailer trading in Sutton, Surrey (Mini store), who has had a PayPoint terminal for three years.
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Dear Jac
Dear Jac: It’s good to share the software
Smack my wrist for saying, in the April 16 issue, that good software is hard to find...