All Dear Jac articles – Page 2
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Dear Jac
What can you do if another retailer is selling illicit tobacco?
Seeing other retailers near you flaunting the laws can be frustrating but there are ways to tackle it
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Dear Jac
Energy supplier confusion causes frustration for retailer
Serge Notay’s experiences with Scottish and Southern Electricity has led to frustration for the retailer
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Dear Jac
Erratic deliveries cause frustration for retailer
A retailer got in touch with our helpline to complain about Eden Farm deliveries
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Dear Jac
'We live on the daily diet of crime’: retailer anger towards police inaction
Subhash Varambhia has outlined his frustration with a lack of action from his local police force when it comes to shoplifting
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Dear Jac
Retailer fights to get deposit back from epay
Retailer Vijay Patel got in touch with a complaint about epay, saying he wants to warn others about just how hard it is to get a deposit back from them
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Dear Jac
Confusion over Biffa vape takeback scheme
A retailer wanting to know the finer details of the scheme got in touch with our agony aunt Jac Roper
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Dear Jac
Abusive customers on the rise
Jac Roper hears from a retailer who has seen a rise in abuse from shoppers
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Dear Jac
Retailers query Nisa Dumpbin Deals
Retailers have questioned the processes behind the allocation of products for Nisa’s Dumpbin Deals
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Dear Jac
Retailer lashes out at energy supplier’s service
A Bristol-based retailer has been struggling to get accurate bills for over a year
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Dear Jac
Can a managing agent dictate your opening hours?
Jac helps a retailer who was being forced to close their store earlier
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Dear Jac
ATM dispute causing distress for retailer
A retailer has had their ATM converted into pay-to-use and feels it is unfair
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Dear Jac
Should you close your store during a refit?
What’s the best approach to a refit to maintain sales?
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Dear Jac
Retailer frustration over voucher challenge
Confusion over vouchers prompted a retailer to get in touch with Jac Roper
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Dear Jac
Changes to business rates appeals process approaching
Retailers have been warned to be mindful of potential changes to their obligations when it comes to business rates
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Dear Jac
What does a store need to have to get a National Lottery terminal?
What does Camelot take into account when deciding on National Lottery terminals?
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Dear Jac
What banknotes do I have to accept in my store?
Can Bank of Scotland’s paper £100 banknotes be used anywhere in the UK?
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Dear Jac
Menzies delivery problems cause retailer frustration
Vince and Fiona Malone of Tenby Stores seek to overcome ongoing issues with Menzies Distribution
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Dear Jac
Retailer frustration over lack of ATM replacement
A retailer is battling with NoteMachine to get a stolen ATM replaced
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Dear Jac
Post Office Horizon scandal to be made into TV drama
ITV is making a four-part drama series on the Horizon scandal
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Dear Jac
Lack of RMS Verifone support causes lost sales for retailer
Trudy Davies of Woosnam & Davies News wasn’t able to get weekend support for her card payment machine