All Business Advice articles – Page 12
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Features and analysisCoronavirus: Will the boost to local shopping last after lockdown?
New research from YouGov suggests the trend might be here to stay
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Advice GuideGoing viral in lockdown: the best examples of c-store social media from around the world
Social media is a powerful tool for an independent retailer looking to engage in their community. But that doesn’t mean you can’t have some fun with it.
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Advice GuideHow to retain customers post-lockdown
Business has never been better but what happens when customers start to drift back to the multiples? How can you keep the shoppers you gained during lockdown?
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Products In DepthNine things you need to know about the crisps and snacks category
Convenience Store investigates the key factors shaping the crisps and snacks category
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Features and analysisAdvice on age-restricted sales when shoppers are wearing face coverings
The Association of Convenience Stores (ACS) has worked with Trading Standards to provide clarity for local shops about the sale of age-restricted products in relation to customers wearing face masks or face coverings.
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Features and analysisCoronavirus: claiming a grant to cover wages for furloughed staff
Employers can now submit their applications for funding for a grant to cover 80% of the salary of workers furloughed as a result of the coronavirus.
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Advice GuideCoronavirus: Seven ways to turn new shoppers into loyal customers
C-store retailers have welcomed millions of new customers through their doors as people adapt to life under lockdown, but how can retailers hang on to these shoppers in the long term?
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Features and analysisCoronavirus: Compensation and business support measures
A summary sheet of the government’s compensatory measures, and employee/colleague support measures, during the coronavirus outbreak is available to view and download here.
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Features and analysisCoronavirus: Posters for your store
Posters for your store can be downloaded from the Association of Convenience Stores’ resource centre.
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Features and analysisCoronavirus: Running a home delivery service
The Association of Convenience Stores (ACS) has prepared a downloadable document for retailers seeking guidance on how to set up and run a home delivery service for groceries.
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Advice GuideCoronavirus: Eight ways to manage staff anxiety
Daniel Frohwein, inner leadership coach, and former head coach & team leader at Thornton’s Budgens in Belsize Park, London, offers advice on how to keep staff feeling calm, positive and valued in times of uncertainty.
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Features and analysisCoronavirus: Retail heroes gallery
In the face of adversity, retailers have leapt into action. Here are just some of the amazing things happening at convenience stores across the UK.
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Features and analysisCoronavirus: Store safety and social distancing gallery
Convenience stores across the country are thinking outside of the box to implement innovative safety and social distancing measures in a bid to keep their staff and customers safe.
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Features and analysisConvenience Nation: Capturing new customers
With competition increasing and the retail sector changing rapidly, convenience stores are expanding their range of products and services.
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Features and analysisFood-to-go special: Market overview
C-stores take a big share of the food-to-go market, but competition is fierce. HIM’s Giorgio Rigali looks at how to ensure continued success
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Features and analysisAre you offering a healthy range?
Four Convenience Store Champions discuss how perceptions of what defines healthy food have changed, and how they have had to adapt.
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Features and analysisThe true hell of the Post Office Horizon scandal
Glitches in the Post Office’s Horizon accounting system – the phantom that haunted the 500+ subpostmasters for 20 years – have been hammered by the court. This is the story from one of the many caught up in the scandal.
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Features and analysisTaking a swipe at food waste
Could mobile phone technology hold the answer to cutting food waste? C-Store talks to retailers such as Hendersons who are seeing success from apps that help sell-through reduced lines
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Features and analysisRefillable solutions: Thrill and spills
There’s a huge public appetite for reducing plastic in retail, but there’s more to establishing a successful refillable solution than meets the eye. C-Store looks at the issues to consider
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Features and analysisWhat’s in store 2020?
The retail landscape looks set to provide both challenges and opportunities in the year ahead. Competition, rising costs and crime remain, but there’s potential from plastic free, food to go and fresh. Industry commentators and retailers predict what’s in store for 2020


















