The Post Office and DPD have expanded their partnership to offer international delivery services at 4,100 Post Offices across the UK.
Following a successful trial at 300 outlets, customers can now send parcels abroad through ‘DPD Classic’, ‘DPD Direct Lite’ and ‘DPD Air Classic & Air Express’ services.
The four-week trial to support postmasters selling and promoting DPD international services has “already been a great experience,” said Phil Ballantyne, peer support postmaster from Appleby, who was part of the trial.
“I’ve been able to save customers £3, they’re getting a better service and the branch is receiving even better remuneration compared to alternative services,” he added.
The Post Office said it would remain focused on expanding its services to more branches, ensuring customers have access to the “best-in-market, safe, and convenient options” for shipping, pickup, and drop-off - both online and in-branch.
Neil Brocklehurst Post Office acting chief executive commented: “In today’s fast-paced world, customers and businesses expect international parcels to reach their destination in a matter of days and having DPD international delivery services available provides them with the options to meet their needs.”
Elaine Kerr, DPD UK chief executive, said the company’s approach is designed to make it easy and affordable to find the right international service with free tracking included and duty and customs made as straightforward as possible.
“We really value our relationship with the Post Office and introducing international services is the logical next step, with online and buy-in-branch now well established. We have the largest delivery network in Europe and deliver to over 200 destinations worldwide,” she said.
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