All Staff articles – Page 20
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Features and analysisCaution urged on National Living Wage increases
The Low Pay Commission has been advised to consider the impact of the pandemic when deciding on any new rates.
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Features and analysisDisappointment over lack of support for shop workers
No changes will be made to better protect shop workers following a Westminster Hall debate.
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Features and analysisOne in five shop workers satisfied with response to abuse or violence
A Home Affairs Committee survey found that just one in five shop workers were happy with the response to incidents of abuse or violence against them.
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Advice GuideWhat is the age restriction on National Lottery games?
Camelot has introduced a new minimum age for all National Lottery games.
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Features and analysisRetail industry joins together to launch ShopKind campaign
The #ShopKind campaign is urging the public to treat retail staff with respect.
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Features and analysisGovernment called on to expand home testing to convenience stores
The government has been called on to expand home testing to include local shops.
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Advice GuideHow to deal with an abusive customer
Retailers and their staff are too often the target for abuse. Do you know how to diffuse a situation or how to report it properly?
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Interviews and ProfilesHeroes of Lockdown: Barbara Clements, Spar Preston Road, Weymouth
A superb range of fresh produce, good availability and a bespoke delivery service have propelled Spar Preston Road forward.
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Features and analysisHeroes of Lockdown: a year in review
We look back at some of the key national and sector happenings that hit the headlines since the first lockdown.
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Features and analysisMore customers wearing face coverings in stores
Better adherence to face covering guidance amongst customers has been reported in the convenience channel.
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Features and analysisAbuse against shop workers rises during pandemic
USDAW research has found that 88% of shop workers suffered verbal abuse during 2020.
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OpinionWhat does the Amazon Fresh opening mean for UK convenience?
Professor of Marketing at Surrey University and convenience sector expert Sabine Benoit looks at the fallout of Amazon Fresh.
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Features and analysisScottish retailers urged to report all crimes
The Scottish retail sector has launched a new campaign urging store owners and staff to report all crimes.
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Features and analysisBudget 2021: What does it mean for you?
The Business Rates holiday was extended until June 2021 as part of this year’s Budget.
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NewsNisa retailer Amrit Pahal to donate PPE worth £30,000
Nisa retailer Amrit Pahal is to donate £30,000 worth of PPE after being let down by a government procurement team.
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Interviews and ProfilesNisa retailer beats life-threatening illness to make his store a success
Richard and Lynn Kent took over Nisa Evington, Leicester almost three years ago and are finally seeing their plans realised.
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OpinionThe Spending Review and what it means for convenience
The government’s Spending Review 2020 had some interesting repercussions for retailers. James Lowman of the Association of Convenience Stores outlined its impact.
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Features and analysisSpending Review 2020: how does it impact retailers?
The government has unveiled its Spending Review for 2020. What does this mean for convenience retailers?
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Features and analysisCo-op launches night shift worker campaign
The Co-op has launched a new report to highlight night shift workers whose mental and physical health may be at risk.
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Features and analysisAbuse against shopworkers increases during pandemic
Covid-19 has led to a rise in incidents of abuse against shopworkers, according to an USDAW study.