All Staff articles – Page 18
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Features and analysisConsultation launched on selling National Lottery products
The government has launched a consultation on allowing 16 and 17 year-olds to sell National Lottery products.
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Features and analysisRetailers appeal for face coverings despite ‘Freedom Day’ lifting of restrictions
Customers in England are no longer obliged to wear masks in shops however there are concerns over staff safety.
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Features and analysisFace covering relaxation prompts industry backlash
The government has confirmed that face coverings will no longer be required in stores from 19 July.
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Features and analysisStore manager development programme launched by Appleby Westward
The four-day course focuses on developing leadership skills and behaviours.
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Features and analysisRetailers planning early closure for Euro 2020 final
Retailers are planning to close early on Sunday to allow staff enjoy England play in the Euro 2020 final.
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Features and analysisClarity needed on relaxation of Covid-19 measures
Confusion over the relaxation of measures has led to frustration for the retail sector.
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Features and analysisIndustry backlash as MPs vote against Policing Bill amendment to protect retail workers
The government’s decision to vote down of an amendment to the Police, Crime, Sentencing and Courts Bill that would have made attacking a retail worker a separate offence has been criticised by the industry.
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Features and analysisRetail staff union warns against face covering relaxations
Usdaw has warned that the relaxation of face covering regulations could put shop workers at risk
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Features and analysisHome Affairs Committee urges new offence to protect retail staff
The government and Home Affairs Committee are at odds over sentencing for offences against shop workers.
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Features and analysisCaution urged on National Living Wage increases
The Low Pay Commission has been advised to consider the impact of the pandemic when deciding on any new rates.
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Features and analysisDisappointment over lack of support for shop workers
No changes will be made to better protect shop workers following a Westminster Hall debate.
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Features and analysisOne in five shop workers satisfied with response to abuse or violence
A Home Affairs Committee survey found that just one in five shop workers were happy with the response to incidents of abuse or violence against them.
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Advice GuideWhat is the age restriction on National Lottery games?
Camelot has introduced a new minimum age for all National Lottery games.
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Features and analysisRetail industry joins together to launch ShopKind campaign
The #ShopKind campaign is urging the public to treat retail staff with respect.
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Features and analysisGovernment called on to expand home testing to convenience stores
The government has been called on to expand home testing to include local shops.
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Advice GuideHow to deal with an abusive customer
Retailers and their staff are too often the target for abuse. Do you know how to diffuse a situation or how to report it properly?
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Features and analysisHeroes of Lockdown: a year in review
We look back at some of the key national and sector happenings that hit the headlines since the first lockdown.
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Interviews and ProfilesHeroes of Lockdown: Barbara Clements, Spar Preston Road, Weymouth
A superb range of fresh produce, good availability and a bespoke delivery service have propelled Spar Preston Road forward.
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Features and analysisMore customers wearing face coverings in stores
Better adherence to face covering guidance amongst customers has been reported in the convenience channel.
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Features and analysisAbuse against shop workers rises during pandemic
USDAW research has found that 88% of shop workers suffered verbal abuse during 2020.