All Staff articles – Page 18
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OpinionWhat are the challenges and opportunities for retailers in 2023?
James Lowman of the ACS looks at some of the challenges facing retailers over the next year
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Features and analysisSGF partners with GroceryAid to help provide support to industry
Through the partnership, those working in retail in Scotland will have access to access to support such as financial guidance and advice, online health and wellbeing support, counselling and the free helpline
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Features and analysisWhy Fraser’s Retail isn’t gifting staff vouchers this Christmas
Director Nick Fraser explains why the group has decided to reward staff differently this year
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Features and analysisWest Midlands Spar retailers could attract new recruits through A.F. Blakemore initiative
The group is expanding its development scheme to support 18-24 year olds into employment
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Advice GuideHow to create written terms for staff
Legislation surrounding the hiring of staff can be complex, particularly what you need to provide when they start.
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Features and analysisLocal Shop Report 2022: Convenience sector resilient despite challenging times
The ACS’s latest report covers convenience stores’ investment, staffing, product mix, technology and service offerings
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Features and analysisGuidance for small businesses for the State Funeral published
There will be a bank holiday for the entire United Kingdom on 19 September to mark the Queen’s passing
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Interviews and ProfilesSales Colleague of the Year finalist: Marina Murkovic, Heart of England Co-operative Food - Alfall Road, Coventry
Marina Murkovic has an incredible talent for upselling at the till
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Interviews and ProfilesSales Colleague of the Year finalist: Lisa James, Spar Beddau, Pontypridd, Wales
Lisa has introduced top-selling lines to the store and helped lead the shop’s home delivery service
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Interviews and ProfilesSales Colleague of the Year finalist: Lynn Wilson Henderson, Lincolnshire Co-op, Barnbygate Food store, Newark
Lynn Wilson Henderson is brimming with ideas on how to take the business forward
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Interviews and ProfilesSales Colleague of the Year finalist: Hayley Garratt-Day, Lincolnshire Co-op, Newark Road Hykeham Food Store, Lincoln
Hayley’s willingness to embrace learning has fuelled her love of retail
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Features and analysisPolice and Crime Commissioners urged to take crime seriously
More than 100 retail leaders signed a letter to Police and Crime Commissioners urging them to make retail crime a priority
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Features and analysisGroceryAid Impact Report highlights increased need for industry support
There was a 61% increase in instances of welfare support and a 42% increase in the number of people working in the independent retail sector contacting the GroceryAid helpline
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Features and analysisHow upskilling my team is helping to plug the staff shortage
Harj Dhasee explains how his new training system has removed the need for middle management
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OpinionHow technology can help protect your staff
Tom Downes, CEO of Quail Digital, explains how technology has the potential to play a pivotal role in the safeguarding of all employees working on the shop floor
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Features and analysisACS urges caution on National Minimum Wage increases
The Association of Convenience Stores (ACS) has called for a cautious approach to any increases in the National Living Wage
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Features and analysisHave your say on business crime
A survey has been launched to help improve and enhance the effectiveness of business crime reduction efforts across the country
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Features and analysisNew laws to protect retail staff come into force
The retail industry has welcomed the changes but urged more reporting of crimes
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Features and analysisRising cost of living forces retail staff to skip meals
One in four retail workers are skipping meals every month to pay bills, according to USDAW research
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Features and analysisACS publishes customer service guidance
The Everyone Welcome Guide provides advice on how to provide a welcoming environment for all customers