All articles by Sarah Britton – Page 31
-
NewsRetailer takes on National Grid over lost trade
A Londis retailer in Essex is seeking compensation from the National Grid over major gas works which he estimates will cost him nearly £15,000 in lost sales and has forced him to invest in marketing material to stem the decline in footfall.
-
Products In DepthChristmas confectionery: Mould your offering
Shoppers might still be visiting stores for barbecue, ice cream and soft drinks deals, but in the fast-moving world of convenience retail it’s time to start planning for Christmas!
-
Products In DepthSecrets to a fangtastic spooky season
Savvy retailers have realised that embracing in-store theatre and community engagement will guarantee ex-scream-ly good sales.
-
Features and analysisReady for the new readies?
The introduction of polymer notes next month means retailers will need to be prepared. Here’s how to ensure you’re right on the money.
-
NewsNew Family Shopper opens in Ashton Under Lyne
Mos Patel is celebrating a successful first weeks’ trading at his new Family Shopper on Broadoak Road, Ashton-Under-Lyne.
-
Features and analysisCustomer conflict: Keep calm and carry on
When customers lose their cool, it is up to retailers and their staff to diffuse and control the situation.
-
NewsPalmer & Harvey trials alcohol direct van sales service
Palmer & Harvey is trialling a new alcohol direct van sales service.
-
Advice GuideHow to capitalise on the Pokemon Go craze
If you’re wondering how to make the most of the Pokemon Go phenomenon, then look no further.
-
NewsRetailers tap in to the Pokemon phenomenon
Retailers have been quick to capitalise on The Pokemon Go craze that is sweeping the nation.
-
Features and analysisMulti-site retailing: Solid foundations
Opening another store may sound straightforward but, as multi-site retailrs warn, if you don’t start with a solid base cracks will appear.
-
Features and analysisConfectionery: Candy crush continues
Consumers are still in love with sweets, despite the media reports slamming sugar, and there’s no let up in innovation or price promos
-
Features and analysisFrozen: Ice cool customers
By embracing pricemarked packs and meal deals, retailers can achieve strong results in frozen, which is doing a roaring trade in some stores
-
Features and analysisCo-op Welcome Frobisher House, Southampton
Richard Inglis and his team are more available for their customers thanks to behind-the-scenes technology.
-
Features and analysisSingh's Premier, Sheffield
From fun days to trolley dashes and football tournaments, the Singhs are leading the way in community engagement.
-
NewsFamily Shopper trials customer loyalty scheme
Family Shopper is trialling a loyalty card scheme, which provides retailers with detailed information on shopper purchasing habits and enables them to market directly to customers’ phones.
-
Features and analysisWhen theft is an inside job
Light-fingered staff are costing the sector millions, but sharper business practices and cash-handling technology can help minimise the risks.
-
NewsBooker to launch Smart Savings campaign
Booker has developed a Smart Savings campaign to enable retailers to save money across a range of different areas.
-
Features and analysisWelcome Marchwood, Southampton
A major refit and refreshed customer service training have led to a vastly improved shopper experience at Richard and Karen Dance’s store, which won the Best Multiple Store award at CRA 2016.
-
NewsStore boosts sales with in-store Easter treasure hunt
Sherston Post Office & Stores owners Paul and Gail Mather (pictured right) and team member Liz Snow (left) are hoping to create a buzz at their Wiltshire store over Easter.
-
Features and analysisEpos systems: Open to change
If you want to succeed then you need an epos system that can adapt to the changing needs of your business.