Quadient has revealed a strategic partnership with James Hall & Co. Ltd to roll out its Parcel Pending system.
Parcel Pending by Quadient lockers are being rolled out across James Hall & Co. Ltd’s G&E Murgatroyd company-owned retail estate, with 37 locations already live and further deployments planned.
Parcel Pending by Quadient lockers are designed to be local convenience hubs, offering secure, 24/7 access for deliveries, returns, exchanges, and item storage. They support a wide range of services, including prescription collection, retail click-and-collect, key exchange, and spare parts retrieval. The centralised locker infrastructure simplifies parcel and item management for consumers, retailers, and carriers, helping reduce missed deliveries and friction in last-mile logistics.
“Through the company’s Spar stores, partnering with James Hall & Co. Ltd allows us to further embed our open locker network into the fabric of local communities across the North of England,” said Katia Bourgeais-Crémel, EVP Parcel Locker Solutions Europe at Quadient. “Convenience retail plays a critical role in everyday life, and by introducing smart, secure lockers into these locations, we are removing friction from parcel collection and returns. This partnership reflects our focus on delivering predictable, scalable last-mile solutions that benefit the entire ecosystem from carriers and retailers to consumers and store staff.”
Fiona Drummond, company stores director at James Hall & Co. Ltd said: “We are committed to enhancing the role our Spar stores play within local communities, offering services that go beyond traditional retail. Partnering with Quadient enables us to introduce a secure and convenient parcel solution that meets the evolving needs of our customers, while driving additional footfall and value for our stores. We look forward to continuing the rollout across our estate.”
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