HIM think tank 5 – Page 2
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BlogTap into ethical values
Consumers are becoming more demanding about information on sourcing, production and values, writes HIM’s Matt Smith.
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BlogClarity on policy
This October there are big changes coming into force around Assured Advice, says James.
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BlogHow to boost beer and cider
Data suggests that the percentage of alcohol drinkers within the convenience base is declining, so retailers need to figure out solutions to offset the decline, writes HIM’s Matt Smith.
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BlogKnow your shopper Ys and Zs
Look after Generations Y and Z as they will ultimately look after you, says HIM’s Blake Gladman.
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BlogGet ready for back-to-school
As many as seven out of 10 of parents with school-age children say that they make a conscious decision to ensure their children eat healthily at school lunch time, writes Louise McWhirter.
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BlogEnhance the shopper's experience
One way to differentiate yourself is by providing fantastic customer service and a great in-store experience, writes HIM’s Matt Smith.
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BlogMake easy shopping a priority
For the first time ever, ease of shop has been voted of priority importance by shoppers, writes Laura Solomon.
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BlogThe healthy eating trend
Retailers are beginning to understand the importance in stocking more healthy products in their store, says HIM’s Chloe Kent.
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BlogTrust leads to loyalty
Almost two-thirds of shoppers in c-stores agree that trust in a retailer brand is very important, says HIM’s Alice Dolling.
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BlogTobacco challenges
Take care amid incoming legislation and declining usage, writes HIM’s Louise McWhirter.
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BlogGet the basics right
In terms of what shoppers are looking for from their c-store, it is very much a case of getting the basics right, says Gary Shaw.
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BlogHow to gain from Free from
C-stores should cater for the rapidly increasing number of shoppers that consider themselves to have food intolerances, says HIM’s Ruth Cousins.
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BlogLeaflets still have a role to play
Despite all of the technology at their fingertips, surprisingly it’s younger shoppers who respond most positively to leaflets.
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BlogThe magic of Christmas planning
Here’s some quick wins to ensure you’re making the most out of the festive footfall driving occasion.
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BlogReady, steady, food to go
With the food-to-go market set to increase by an average of 4.4% over the next three years, this is the time for retailers to cement their offering to their shoppers.
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BlogThe value of trust
Trust can be gained in a number of ways and, once achieved, you’ll find loyal customers coming back time and again.
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BlogTrust is the key for success in fresh
When it comes to fresh food, gaining a shopper’s trust is essential to secure their custom, says HIM’s Alice Dolling.
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BlogA quick smile goes a long way
Customer and store owner/staff relationships have always been at the very heart of what makes the convenience industry unique and special, says HIM’s Ruth Cousins.
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BlogThink solutions, not products
Shoppers are looking for convenience stores to offer them solutions and not just products, says HIM’s Blake Gladman.
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BlogHow to satisfy summer shoppers
The long-awaited summer months are finally in sight and it’s time for retailers to get ready for the chaos, writes HIM’s Ruth Cousins.
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