All Blog articles – Page 21
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The community role of retailers needs to be taken seriously
One of the few positives that emerged from the recent rioting has been a renewed expression of community, argues James Lowman
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Editor’s comment: Reading the riot act
As I write this, the courts are full, and have been working weekends to clear the backlog of riot-related cases. Government ministers are also looking into withholding state benefits from...
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Editor’s comment: Robin Mannering - Planned to imperfection
It's good to see a concrete development in the government's high street agenda. Indeed, there is much to welcome in the draft National Planning Policy Framework (NPPF): councils are urged...
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Editor’s comment: A special event
We have the reputation in this country of looking for the cloud around every silver lining, but I strongly believe that the 2012 Olympics is going to be a tremendous success.
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Editor’s comment: Scales of justice
If there is one topic that has dominated the convenience store sector for five, maybe 10 years, it's the incursion of the multiple grocers into neighbourhood retailing.
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Dan Cock: Village stories
Availability problems could be mitigated if we all talked more, says Dan Cock
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Editor’s comment: Calling all super staff
Today is one of our favourite days of the year at C-Store, as it marks the launch of our annual Sales Assistant of the Year competition.
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Editor’s comment: David Rees - 5% is the magic number
Are your sales up 5% this year? If so, you're above average. The annual review of the convenience retail industry compiled by the IGD (with a little help from us), puts growth in the convenience sector at 4.9% for 2010-11. And as the IGD report is the most respected and widely quoted annual study into the sector, you can accept its findings with a fair degree of confidence.
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Editor’s comment: Grateful for small mercies; Trading places
Last month the government pledged to "clamp down" on tobacco smuggling, with £917m-worth of extra investment in HMRC, and the promise of more seizures and prosecutions "at all levels" for those engaged in smuggling.
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Editor’s comment: The giant killer
Some daunting figures once again from Tesco in its results last week £3.5bn profits on sales of £68bn but perhaps the scariest aspect is new chief executive Philip Clarke’s view that the company can do better.
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Dan Cock: village stories
Serving customers is an honour and a privilege says new columnist, Premier retailer Dan Cock
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Dave Newman: The Big Deal
The weather might be on the turn, but Dave hopes to spread some of his sunny outlook
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Editor’s comment: David Rees - Happy Holidays
I hope you've got all your plans in place for the country's imminent bank holiday bonanza. An unusually late Easter and the Royal Wedding mean that we have two consecutive long weekends to deal with. And while that might pose some operational challenges for staffing and deliveries
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Editor’s comment: David Rees - The price of popularity
When I first started working in this industry many years ago, I remember one retailer telling me: "It's difficult to make much money selling things that are popular".
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ACS in action: Digesting the 2011 Budget
James Lowman digests the highs and lows of the 2011 Budget and its implications for small stores
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Editor’s comment: Fashionably late
There are a couple of hugely irritating elements to the display ban's final entrenchment in law, confirmed by Health Secretary Andrew Lansley last week...
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Editor’s comment: David Rees - It's time for change
Are you moving with the times? It's an interesting question, because according to HIM's recent study, The Future of Convenience, most of you think you are doing so, but most of your customers think that you aren't.
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Editor’s comment: Fresh thinking
Fresh thinking
One of the most interesting things about this job is seeing the ways new thinking on retailing gets adopted throughout the industry at sometimes surprising... -
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Editor’s comment: David Rees - The IT Crowd, A small window of hope
The IT crowd
Technology has changed the way that every one of us lives our lives, and the retail environment is no exception.
Independent retailers used to be notoriously...


















