Creating an engaging offer while building for the future will be a focus for this year’s Convenience Conference.

The Convenience Conference 2023 will take place on 6 June at Kings Place in London and tickets are on sale now.


Sponsored by Britvic, this year’s conference will feature top retailers and experts giving advice on the issues impacting the convenience sector. Retailers such as Paul Stone and Harj Dhasee will discuss the changes they’ve made to their stores to create an engaging customer experience despite HFSS legislation.

The vape category in the convenience channel has skyrocketed in terms of sales but has that come at a cost? Its success and appeal to consumers has placed it under scrutiny, particularly in relation to compliance and underage sales. We’ll hear from the director general of the UK Vaping Industry Association, John Dunne, about the growth and responsibilities facing the sector, as well as top retailers’ experience of how they manage the vape category.

The Deposit Return Scheme in Scotland is causing no end of confusion for the entire supply chain, and with mere months until it is implemented, there are plenty of questions that need to be answered. In this session, James Lowman of the Association of Convenience Stores, James Bielby of the Federation of Wholesale Distributors and Premier retailer Mo Razzaq attempt to provide some clarity on the situation for retailers and suppliers as well as discussing other legislation coming down the road for retailers.

With the fourth National Lottery licence due to come into effect in February 2024, questions have been asked about Allwyn’s plans for it and how that will impact their stores. Allwyn Director of Retail Katharine Challinor will exclusively reveal plans for the National Lottery and what retailers can expect to see over the next eight months.

Other highlights include an interview with Convenience Retailer of the Year 2022 – Mandeep Singh of Singh’s Premier Teynham. Mandeep will be on hand to discuss the changes the family made to the store, what winning the top award in convenience means to him and future plans for the business.