The foodservice delivery market has grown by 18% to £1.4bn in 2019, representing a “significant challenge” to convenience stores, according to new MCA research.


MCA’s UK Foodservice Delivery Market Report 2019/20 found that the proportion of UK adults using foodservice delivery at least every two to three months is up 4% to 30.1 million active users, with the average consumer ordering delivery on average 2.35 times each month, up 9% year on year.

The insight was conducted through over 4,500 online consumer surveys and analysis of MCA’s market sizing and company tracking.

It also revealed that 54% of consumers either agree or strongly agree that foodservice delivery makes them less likely to cook at home.

Blonnie Walsh, head of insight at MCA & HIM, said: “Foodservice delivery continues to grow at a significant rate, emphasising its position as a disruptive force to the grocery retail sector.

“With strong growth forecast for the next three years, foodservice delivery is showing no sign of slowing. With delivery having a significant impact on consumer decision making, this highlights a significant challenge to convenience stores and supermarkets.

“It is vital that retailers clearly demonstrate the quality of their range and the value it offers in order to better inspire shoppers to cook at home.”