Costcutter says Co-op Group supply deal lifts store standards

  • Print
  • Share
  • Comments (5)
  • Save

The introduction of more than 800 Co-op products into Costcutter-supplied stores is helping to drive standards across the group, Costcutter claims.

More than 97% of Costcutter Supermarkets Group (CSG) retailers stocking Co-op own brand products have passed a new test, designed to help improve store standards, Costcutter says.

The audit, the first stage of wider plans to improve standards and consistency, has so far seen more than 600 retailers work with their business development managers (BDMs) to ensure that eight core standards, including product labelling and a ‘would I buy it’ test, are being enforced in store.

Supported by mock audits by the BDM team to reveal any areas in need of work, these stores have now been spot-checked by an independent auditor.

Retailers stocking Co-op products will continue to be independently spot-checked up to twice a year to ensure store standards remain high.

Josie Chamberlin, owner of Costcutter Codicote in Hertfordshire, said the Co-op own label range was proving to be a great success for the store, driving sales and footfall.

“It’s a strong range with quality fresh meat products that also delivers complete meal solutions which customers are really welcoming,” she said.

CSG director of marketing Sean Russell, said: “These audits have proved to be the perfect platform to drive improved standards across every aspect of the store, ensuring a greater degree of uniformity for shoppers when they shop at any CSG store.

“This is the great start we were expecting and forms part of our strategy for the future.

“The standards our retailers have been inspected on, ensure consistency of quality and presentation. By driving up store standards, the whole group benefits as we’re able to reliably deliver a pleasant experience in store, driving footfall and frequency of visit for all our retailers.”

CSG retailers currently have access to over 800 Co-op products, with the range set to more than double in size.

 

Readers' comments (5)

  • I can say this as an ex costcutter member , CC became too dictatorial and they should never have left nisa umbrella. This I say as I was CC member when they had less than 100 shops . Even now I consider CC is poorer relations to nisa .

    Unsuitable or offensive? Report this comment

  • If the average Costcutter store is anything like the ones around here may I suggest a plan to improve standards.

    1. Acquire a brush, mop and bucket.

    2. Use them.

    Unsuitable or offensive? Report this comment

  • Same old nonsense being pushed out by Costcutter themselves
    A BDM tick box audit exercise to make themselves look good again
    All the best stores and staff have moved on and others will follow, once they are out of contract and staff find other positions.
    Fat cats still robbing Mr Bibby each month.
    Last one out switch off the light.

    Unsuitable or offensive? Report this comment

  • Deluded!

    Costcutter is nothing but a self PR machine! All the staff that understood independent retailing have left and now they have a team that don’t know the first thing about this sector.

    Now at Budgens and my profits and cash in the bank has never been better!

    I hope Mr Bibby doesn’t get tired of bank rolling the stray fat cats at the top.

    Unsuitable or offensive? Report this comment

  • Where's Seasurfer?

    Unsuitable or offensive? Report this comment

Have your say

These comments have not been moderated.

You are encouraged to participate with comments that are relevant to our news stories. You should not post comments that are abusive, threatening, defamatory, misleading or invasive of privacy. For the full terms and conditions for commenting see clause 7 of our Terms and Conditions ‘Participating in Online Communities’. These terms may be updated from time to time, so please read them before posting a comment.

Any comment that violates these terms may be removed in its entirety as we do not edit comments.

If you wish to complain about a comment please use the “report this comment” facility or email groceremails@wrbm.com

Mandatory
Mandatory
Mandatory
Mandatory

Related images

  • Co-op own label lines
  • Print
  • Share
  • Comments (5)
  • Save

FOLLOW US