If Camelot wants more valuable parking space on his counter why should he be the one to pay and display?, asks Raja Jhanjee.
His wife Mangala says: “The rep came in saying we had been selected for a larger Scratchcards unit. We think it’s cheeky asking us to pay for the unit to merchandise their materials. We’d need to sell 1,500 £1 cards to make up the £90. Then in two years’ time it could be obsolete!”
Her husband points out that they also then have to pay for the extra stock, which would be £720.
The pair are still deliberating whether to take the unit or not. The rep has told them that no one has ever turned it down.
A Camelot spokesperson says: “This is nothing new - we have been updating Scratchcard dispensers since 2010 and the cost of the initial upgrade has always been £90 + VAT. This is to help cover the cost of the unit and installation.
“Ultimately, it is Mrs Jhangee’s decision whether she wants to take the upgrade or not. We are offering it to her because we believe it will help improve her Scratchcard sales, on which retailers make 6% commission. To put it into context, established independent retailers earned, on average, more than £7,500 in commission in 2013/14.
“It’s also worth noting that National Lottery Scratchcard sales have almost doubled in the past five years - this is down to: increased distribution (we now have about 10,000 standalone Scratchcard outlets); a wider, more regularly refreshed range of Scratchcards (including different price points and play styles); and product innovation (such as licensed products and more enticing prize structures).”