All Dear Jac articles – Page 58

  • Dear Jac

    Dear Jac: VAT is going up

    2009-11-13T00:00:00Z

    Certain queries make my heart sink and my head hurt. VAT is top of the list. But I am heartened to hear that others find it puzzling, too. John Turner, who runs Turner's Newsagents in Leeds, emailed the following: "I wondered if you could find out...

  • Dear Jac

    Dear Jac: a story about rubbish

    2009-11-01T00:00:00Z

    Mohammed Asif writes from Teem Spirits in Reddish, Stockport, is wondering if a baling machine would help with his rubbish problem

  • Dear Jac

    Dear Jac: Cracking the telephone codes

    2009-11-01T00:00:00Z

    I'd like to give you a masterclass in telephone codes, but I think the Da Vinci one may have been simpler to fathom

  • Dear Jac

    Dear Jac: a lease over your head

    2009-11-01T00:00:00Z

    You will not be surprised to hear that I often get calls about leases. This one was interesting because Jag Sanghera, who runs DS News in London's Shepherd's Bush, has a high-profile landlord...

  • Dear Jac

    Dear Jac: Pressure grows over Post Office's Horizon

    2009-11-01T00:00:00Z

    The magazine Accountancy Age has added its voice to the call for the Post Office to act over IT concerns

  • Dear Jac

    Dear Jac: Should news stay an open market?

    2009-11-01T00:00:00Z

    Once upon a time news supplies were tightly controlled

  • Dear Jac

    Dear Jac: advertising isn’t paying off

    2009-10-15T00:00:00Z

    From time to time I get calls about Point 4's epos system and in-store screens because the company has had a hard time selling any ads which were meant to raise enough revenue to pay for the financing.

  • Dear Jac

    Dear Jac: Here’s some sound advice

    2009-10-15T00:00:00Z

    Pam Dhesi made a mistake when she told the Performing Right Society (PRS) the truth about having a TV set upstairs above the store.

  • Dear Jac

    Dear Jac: Read the fine print, then negotiate

    2009-10-15T00:00:00Z

    Michael Green, who runs Green's Newsagents, rang from Scunthorpe to say he had been "stitched up like a kipper" by business transfer agents RTA.

  • Dear Jac

    Dear Jac: Heading them off at the pass

    2009-10-15T00:00:00Z

    Do watch out again for those business rates cowboys. Every year I warn about them several times, and every year some people fall for it. But they didn't fool Subas Patel, who runs Choc Box at Chessington in Surrey.

  • Dear Jac

    Dear Jac: The enemy on the doorstep

    2009-10-15T00:00:00Z

    It might not say Tesco above the door, but sometimes a new branch of a c-store chain can still hammer the nails into your coffin.

  • Dear Jac

    Dear Jac: Charging for those charge cards

    2009-10-01T00:00:00Z

    Recent complaints over onerous bank and credit card charges have prompted several responses.

  • Dear Jac

    Dear Jac: Carry on news wholesaling…

    2009-10-01T00:00:00Z

    The news wholesaling duopoly of Smiths News and Menzies Distribution continues to attract both comment and complaint.

  • Dear Jac

    Dear Jac: Carry on governing…

    2009-10-01T00:00:00Z

    The new 'pictorial' warnings on cigarette packs are worth a special mention.

  • Dear Jac

    Dear Jac: Just who is the picture of innocence?

    2009-10-01T00:00:00Z

    I featured Arun Patel as he was about to go before Croydon magistrates for selling cigarettes to an underaged girl. He pleaded guilty, but insisted that the well-built girl looked well old enough.

  • Dear Jac

    Dear Jac: Now Watchdog trains its sights on the Horizon

    2009-10-01T00:00:00Z

    Following the BBC Wales programme which featured ex-sub-postmasters penalised by glitches in their Horizon computer system I understand that the reins are being picked up by BBC One's Watchdog.

  • Dear Jac

    Dear Jac: Be certain before you sign

    2009-09-19T00:00:00Z

    I'll get straight to the point. There are individuals targeting retailers with Lanwall/Key Commercial Finance contracts, visiting stores and offering to remove the old machines and supply upgraded ones for £300 and, at the same time, 'settling' the...

  • Dear Jac

    Here’s a bit more paperwork for you

    2009-09-19T00:00:00Z

    I got a nice email from Pam Sanders in Barnstaple, North Devon, on the subject of employing kids. “Just a note of thanks to your great column. You advised us to get permits for newspaper boys and girls as a newsagent was fined for not doing so.

  • Dear Jac

    Dear Jac: Candid camera questions

    2009-09-19T00:00:00Z

    I asked retailers in the August 7 issue whether they had any further questions on CCTV and alarms and I received quite a few. Here's a sample: Is the industry regulated? Do I need to register with the Information Commissioner if I have only one...

  • Dear Jac

    Where are the cheap rolls?

    2009-09-19T00:00:00Z

    Manjit Sokhal, who runs Coppice Lane off licence in Willenhall, West Midlands, asks if I will pose a question to readers. Since Payzone has started charging for the thermal rolls for their machines (57mm x 25m x 12.7mm at £7.50 + vat for 20 rolls)...