Lonely old lady on chair

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The Association of Convenience Stores (ACS) has teamed up with over 100 organisations to call on the next government to increase measures to tackle loneliness.

The call to action on tackling loneliness and building community has been signed by 14 leading organisations, such as the British Red Cross and Nesta and over 100 organisations have contributed to the new guidance.

These organisations have come together to call on the government for a renewed commitment to tackling loneliness through a series of measure including:

  • Appointment of a dedicated Minister for Loneliness by the next government, supported by a cross-government team.
  • A refreshed strategy, with clear objectives and dedicated funding.
  • Guidance for schools and employers to tackle loneliness.
  • Reform of social care and support so disabled people, older people and people with long-term conditions and unpaid carers can build and maintain relationships and connections.

James Lowman chief executive of ACS said: “Local shops play an active role in reducing loneliness in the communities that they serve, acting as a social hub for customers who may be more vulnerable or isolated. The nature of a convenience store means that our colleagues are well placed to recognise the needs of the people coming into their stores and we are encouraging retailers to build on the fantastic work that they are already doing to alleviate loneliness in their communities.”

The annual ACS Local Shop report found that 36% of customers know the people running and working in their local shop very well or quite well.

The ACS is a member of the government’s Employers’ Leadership Group, Tackling Loneliness Hub and is also a founding signatory to the Tackling Loneliness Champions Pledge.