All Services articles – Page 2
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Dear JacRetailer frustration over piles of parcels
A pile of parcels produces problems for a retailer
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Features and analysisPayzone wins contract with Transport for Wales
Payzone has received an exclusive contract with Transport for Wales (TfW) which will allow customers to buy train tickets in 90 Payzone stores
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NewsCashback Without Purchase scheme to double by the end of 2021
PayPoint’s Counter Cash service is to be rolled out to 2,000 retailers by the end of the year.
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Features and analysisCamelot reports highest-ever first-half National Lottery sales
The growth was driven by Lotto and association with the Tokyo Games.
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Features and analysisLow-cost Covid-19 tests now available through Collect+ network
Consumers can order Randox Covid-19 tests through 30 Collect+ stores.
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Dear JacHow do I register with a parcel company?
Want to get on the parcel services platform? Jac provides the starting point for you.
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Features and analysisPayPoint to remove exclusivity clauses from retailer contracts
PayPoint is to remove exclusivity clauses from its contracts following an investigation by energy regulator Ofgem.
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Dear JacCommission rates continue to frustrate retailers
Retailers continue to be unhappy with commission rates from service providers.
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Features and analysisSnappy Shopper and PayPoint strengthen ties following £6.6m investment
Snappy Shopper is to use funds raised to help convenience retailers take on dark stores.
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Dear JacCamelot follows through on scratchcard payments
Jac chases up Camelot over delayed payment for old scratchcards.
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Features and analysisPayPoint and Scottish Grocers Federation join forces
The two organisations have pledged to work together to support Scottish independent retailers.
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Dear JacRetailer confusion over lack of ATM support
Jac attempts to help a retailer having issues with Cashzone.
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Dear JacPayPoint call service changes raises retailer anger
Retailer Gurdev Singh feels that PayPoint’s changing of call rates is a step too far.
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Dear JacWhat if a nearby store is already offering parcel services?
Jac tries to help a retailer who has plenty of competition when it comes to parcel collection services.
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Features and analysisPayPoint aims to ‘embed’ itself within convenience channel
PayPoint has outlined a series of plans for the next 12 months to grow the offering within convenience.
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Dear JacCan you get compensation for non-installed equipment?
Jac helps a retailer seeking compensation for service equipment that was never installed.
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OpinionHow independent retailers can retain growth by improving the customer journey
Eva Jones, head of product development & innovation at Suresite Group, shares tips for how convenience retailers can enhance the customer experience.
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Features and analysisHermes commission cut ‘a slap in the face’ for retailers
The parcel company has cut its commission rates for processing items for the second time in two years, sparking retailer fury.
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Promotional FeatureHow to choose a delivery partner for your store
Looking to branch into home delivery but not sure who you should be working with? Here are the questions you should be asking.
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Dear JacProtecting your home delivery list
Jac helps clear up a GDPR question that relates to home delivery.