Opinion – Page 14
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Opinion
Think tank
Customer service is all about meeting your customers’ expectations, says Georgina Wild of HIM
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Opinion
In my view - August 8 2008
The current consultation on the tobacco market has the potential to damage a neighbourhood retailer’s operation much more than any new supermarket opening. Calling it a ‘consultation’ makes it sound very genteel, but make no mistake – there are some...
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Opinion
To the point
Alan Toft puts the case for keeping your cool in the credit crunch and staying true to your aims
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Opinion
Think tank warns of missed eco savings
Government-funded energy body Enviro-wise has warned independent retailers they could be missing out on substantial savings by failing to follow a few simple energy-saving measures.