His news wholesaler WH Smith will let customers ring in their returns etc on a local number if they call before 9am. After that, it’s an 0845 number, even though the depot is local to its customers. Rakesh has found a solution. Check out the website www.18866.com for free, or almost free, calls – including India, says Rakesh. He signed on a few months ago and his bill so far has reached only around the £5/£7 mark.