Pradip Patel, who runs Fillebrook News in Enfield, Middlesex, told me: "I took over here in 2005 and I think the previous owner may have had some sort of radio, but I don't. PPL kept sending me invoices for 2006 and I kept sending them back."
It then got passed on to debt collectors. "When I got threats from Intrum Justitia (a credit agency) around Christmas time I panicked and took legal advice and was told to make the payment. I was afraid of a court hearing at such a busy time so I made arrangements to pay off £518.75 in instalments."
Clearly, the NFRN - who gave Pradip the legal advice - was not in possession of all the facts.
He paid two instalments, in December and January, leaving a remaining balance of £160.
The calls continued and the amount appeared to be going up (PPL now said he owed £346.75) so he emailed me a load of documentation, adding: "Trying to run a business and having to keep responding to their demands is giving me sleepless nights. In today's trading conditions, paying out another bill is getting harder and harder. So I would be grateful if you could act on my behalf with this problem and help me get back money I already paid them."
A call or two to PPL and Pradip was sent a copy of its Declaration form to say that he wasn't broadcasting anything in his store. A refund has been duly processed.
It is very difficult not to cave in when debt collectors get involved, even when you know perfectly well it isn't your debt. I know because it happened to me after my handbag was pinched. After seven years of credit agencies illegally selling on my so-called debt (ie the crooks' debt) it took a solicitor to finally get it sorted last year.