All Services articles
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Features and analysis
Travel money services to be rolled out at over 500 convenience stores
The new service is the result of a partnership between Eurochange and Paypoint
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Features and analysis
Allwyn to expand National Lottery sales team and launch Lotto campaign
The firm is taking on new sales reps and managers to provide retailers with more support
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Promotional Video
How to responsibly recycle single-use vapes
Not disposing of vape products properly is having a growing environmental impact, so how can retailers support their consumers to act responsibly on vape disposal? Find out how Phoenix 2 Retail and a registered waste management company are combating the issue.
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Features and analysis
The Health Lottery unveils new branding
The Health Lottery has announced a revamp of its flagship lottery game, along with the launch of a new website, logo and brand identity
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Features and analysis
InPost introduces Vinted over-the-counter parcel collection
The company aims to become the UK’s leading out-of-home provider
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Dear Jac
Evri remains silent despite commission criticism
The parcel service has failed to respond to complaints from retailers over its commission cuts
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Dear Jac
What’s your policy on cashback?
Jac Roper hears about poor cashback experiences at multiple retailers
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Dear Jac
Amazon fails to deliver on parcel locker payment
A retailer is struggling to get payment from Amazon for a locker service they provide
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Features and analysis
Collect+ hits record parcel volumes over bumper Black Friday
The network an 81% spike in parcel traffic
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Dear Jac
Got a problem with your business? Contact Dear Jac
Jac Roper hears from several retailers struggling with their business
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Features and analysis
Camelot withdraws National Lottery licence transfer appeal
Camelot has withdrawn its appeal against the Gambling Commission on the transfer of the UK National Lottery licence to Allwyn
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Features and analysis
PayPoint extends contracts with Utilita and Scottish Power
PayPoint has announced a multi-year extension of its contracts with Utilita, the specialist pay-as-you-go energy supplier, and energy company Scottish Power
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Features and analysis
Co-op expands tech-recirculation trials with Spring
The initiative enables consumers to cut e-waste and raise cash by selling unwanted devices
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Features and analysis
Amazon Prime Day creates surge in parcel traffic for Collect+
There was a 13.3% increase in parcel collections compared to last year’s Amazon Prime Day
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Features and analysis
PayPoint launches ‘Refer a Retailer’ scheme
The scheme will reward PayPoint One retailers and encourage new retailers to sign up
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Dear Jac
Retailer clashes with ATM provider over charges
Jac hears from a retailer that wants to move to a free-to-use cash machince
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Features and analysis
PayPoint disappointed with speed of Snappy Shopper roll-out
The service provider had hoped the delivery service would be in more of its stores by now
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Dear Jac
Is it worth getting a Post Office?
Jac Roper helps a retailer considering the addition of a Post Office to their store
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Dear Jac
Can I leave PayPoint without paying a fee?
A retailer who doesn’t want to stick with PayPoint is having trouble getting out of his contract
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Dear Jac
Retailer frustration over piles of parcels
A pile of parcels produces problems for a retailer