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Treat your customers (retailers) in a dictatorship fashion and this is what happens - just as with Paypoint.

These companies should have invested more into the independent sector instead of creating a Goliath - we control you attitude and type of service and now fortunately in today's modern convenience age we don't need lottery for that wonderful "footfall" - and for that reason they will now fall of their mystical horse and plunge into reality - treat your customers well, and they will return the favour.

-8.8% yikes!!!!

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