Costcutter chief executive Darcy Willson-Rymer maintains that the migration of Costcutter retailers to the new delivery contract with Palmer & Harvey is on track.
The new contract takes effect from July 2, replacing the current supply arrangement with Nisa. Stores in Northern Ireland have already switched to being supplied by P&H, although retailers experienced considerable shortages in the initial stages as the new product range was not fully loaded into the P&H depot network.
Speaking at last week’s Pro-Retail show in Telford, organised by P&H and at which Costcutter had a strong presence, Willson-Rymer remained confident that all the preparation will be complete by July.
“There are some areas where we thought we’d be ready but we weren’t, but there are other areas where we thought we’d need more time but are ahead of schedule,” he explained.
“You cannot do a transformation like this without a few teething issues. If everything went completely right it would mean we had left too much on the table and not taken enough risk. It’s a matter of weeks away now, but we are on schedule, and retailers continue to be excited,” he added.