Lynne Homer and Ron Tatton of Somerleyton Post Office in Suffolk were praised by judges for their community spirit and ideas. The judges said: "This branch is a great example of innovation - it has expanded into a range of local services and truly made itself a hub for the community."
As well as the regular services, Somerleyton Post Office boasts an internet café with training classes, a tea room and a transport service to the train station and hospital.
Lynne thanked all of her customers for their support and said that she strives to make them all feel welcome in the store. "We're more than a convenience store and post office," she said. "We make sure that all of our customers feel as if this is their store and that they enjoy coming in.
"We never rest on our laurels. We have more exciting ideas that we're working on to introduce to the store."