News – Page 267
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NewsService with a sale
Encouraging staff to upsell is a cost free way to increase sales, whilst enhancing your customer service. Here’s how to master the technique.
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NewsGet as good as you give
By taking a more strategic approach to their charity donations and fundraising, retailers can gain more recognition for their good deeds.
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NewsEvery last drop
From tasting events to in-store information, there are various ways to squeeze more out of your wine category and convert your customers to premium buyers. Robin Mannering reports
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NewsStreets ahead
Communities and retailers across the country are coming together to breathe new life into their beleaguered town centres. Robin Mannering reports.
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NewsGame changer
Camelot sales director Duncan Malyon sits down with C-Store to answer retailers’ questions and concerns.
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NewsTechnology: Smart thinking
C-Store takes a look at the technology driving today’s convenience stores.
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NewsTechnology: Bright sparks
Energy bills are one of a retailer’s biggest outgoings, and costs only look like heading upwards for the foreseeable future…
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NewsTechnology: Get the message across
Engagement is what independent retailers do best, and what the multiples just can’t match…
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NewsTechnology: Push the button
Web-based ordering systems are seen by many as the future of the industry, enabling retailers to slash waste, better manage stock and boost profits.
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NewsNight Watch
By offering strong additional services, c-stores can attract more evening shoppers. Aidan Fortune reports.
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NewsLove Where You Live
C-Store speaks to three retailers who have improved their local areas and their customer relations by tidying up their communities
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NewsDiversion tactics
The supermarkets’ growing online presence is a threat, but by upping their game independent retailers are finding ways to ensure shoppers prefer bricks to clicks. Gaelle Walker investigates
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NewsTaking ownership
Giving members of staff control over specific categories can be a mutually beneficial process. Aidan Fortune speaks to retailers who are encouraging staff to take more responsibility.
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NewsHire society
With no shortage of people looking for work, finding the right person for the job can be tricky. Sarah Britton gets some tips on how to make sure you get the best recruits.
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NewsSplurge v save
We’ve identified some premium investments, and their budget counterparts, to improve your store.
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NewsDynamic duos
Considering joining forces with another to grow your business? Aidan Fortune speaks to retailers in business partnerships.
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NewsVans: Delivering sales
Whether it’s for deliveries or cash & carry runs, retailers are after vans that give them fuel efficiency and reliability.
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NewsIllicit tobacco: Piecing it together
There’s no single answer to solving the UK’s significant and growing illicit tobacco trade. Gaelle Walker puzzles it out.
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NewsChilled Champions: Team Tactics
Want to improve your chilled food sales? It’s all about the range and the merchandising, as two West Midlands retailers found out.