HIM think tank – Page 4

  • Blogs

    Top service brings smiles all round

    2014-11-25T15:19:13.160Z

    The thousands of convenience shoppers we speak to every month never let us forget how important sales staff are in building loyalty and driving sales, says HIM's Katie Littler.

  • Blogs

    Fresh drives top-up credibility

    2014-09-30T11:30:00Z

    Competition is everywhere and it’s no longer okay to get away with a poor fresh offer, says HIM’s Blake Gladman.

  • Blogs

    How own label adds value

    2014-08-26T16:05:00Z

    A credible own-label offer is a key way of driving loyalty, says HIM’s Jennifer Pratt.

  • Blogs

    Don't forget core missions

    2014-07-07T12:19:00Z

    With growing pressures facing the channel, convenience needs to re-focus on core missions to ensure its long-term success, says HIM’s Sophie Jones.

  • Blogs

    Why meals need to be a focus

    2014-06-04T15:03:00Z

    The ‘meal for tonight’ and ‘food to go’ missions are seeing the strongest growth year-on-year, says HIM’s Sarah Ashworth.

  • Blogs

    Let services work for your business

    2014-05-07T14:37:00Z

    Using services to drive footfall is as relevant today as it’s ever been, says HIM’s Molly Wilmot.

  • Blogs

    Don't neglect store ambience

    2014-04-14T09:54:10.320Z

    The in-store experience and environment are becoming the new differentiator for shoppers, says HIM's Daron Gonzales.

  • Blogs

    When thoughts turn to spring

    2014-03-17T12:13:00Z

    At this time of year it’s important for retailers to ensure their store is fit to take advantage of shoppers’ optimism, says HIM’s Blake Gladman.