For the first time ever, ease of shop has been voted of priority importance by shoppers, writes Laura Solomon.
Retailers are beginning to understand the importance in stocking more healthy products in their store, says HIM’s Chloe Kent.
Almost two-thirds of shoppers in c-stores agree that trust in a retailer brand is very important, says HIM’s Alice Dolling.
Take care amid incoming legislation and declining usage, writes HIM’s Louise McWhirter.
In terms of what shoppers are looking for from their c-store, it is very much a case of getting the basics right, says Gary Shaw.
C-stores should cater for the rapidly increasing number of shoppers that consider themselves to have food intolerances, says HIM’s Ruth Cousins.
Despite all of the technology at their fingertips, surprisingly it’s younger shoppers who respond most positively to leaflets.
Here’s some quick wins to ensure you’re making the most out of the festive footfall driving occasion.
With the food-to-go market set to increase by an average of 4.4% over the next three years, this is the time for retailers to cement their offering to their shoppers.
Trust can be gained in a number of ways and, once achieved, you’ll find loyal customers coming back time and again.
When it comes to fresh food, gaining a shopper’s trust is essential to secure their custom, says HIM’s Alice Dolling.
Customer and store owner/staff relationships have always been at the very heart of what makes the convenience industry unique and special, says HIM’s Ruth Cousins.
Shoppers are looking for convenience stores to offer them solutions and not just products, says HIM’s Blake Gladman.
The long-awaited summer months are finally in sight and it’s time for retailers to get ready for the chaos, writes HIM’s Ruth Cousins.
A third of UK adults say that knowing a convenience store sells pricemarked packs positively influences their decision to visit that particular store, writes HIM’s Ruth Cousins.
HIM research shows that 36% of shoppers were just passing by when they decided to come in-store over Easter, writes Val Kirillovs.
A massive 78% of shoppers don’t see c-stores as credible places to buy fresh and healthy products, writes HIM’s Belle Nairac.
HIM’s Elyse Charvin advises retailers on making the most of the last-minute festive shopper.
HIM’s Louise Howarth addresses what good customer service means within convenience.
Halloween continues to grow and the opportunity for retailers to take advantage is clearer than ever, writes HIM's Matt Smith.
Site powered by Webvision Cloud