HIM think tank – Page 3

  • Belle Nairac
    Blogs

    Ready, steady, food to go

    2016-10-07T10:29:00Z

    With the food-to-go market set to increase by an average of 4.4% over the next three years, this is the time for retailers to cement their offering to their shoppers.

  • Ruth Cousins
    Blogs

    The value of trust

    2016-09-08T11:59:00Z

    Trust can be gained in a number of ways and, once achieved, you’ll find loyal customers coming back time and again.

  • Alice Dolling
    Blogs

    Trust is the key for success in fresh

    2016-08-09T15:03:00Z

    When it comes to fresh food, gaining a shopper’s trust is essential to secure their custom, says HIM’s Alice Dolling.

  • Ruth Cousins
    Blogs

    A quick smile goes a long way

    2016-06-14T11:06:00Z

    Customer and store owner/staff relationships have always been at the very heart of what makes the convenience industry unique and special, says HIM’s Ruth Cousins.

  • HIM
    Blogs

    Think solutions, not products

    2016-05-18T15:24:00Z

    Shoppers are looking for convenience stores to offer them solutions and not just products, says HIM’s Blake Gladman.

  • Ruth Cousins
    Blogs

    How to satisfy summer shoppers

    2016-04-22T15:41:00Z

    The long-awaited summer months are finally in sight and it’s time for retailers to get ready for the chaos, writes HIM’s Ruth Cousins.

  • Ruth Cousins
    Blogs

    How powerful are pmps?

    2016-03-23T16:25:00Z

    A third of UK adults say that knowing a convenience store sells pricemarked packs positively influences their decision to visit that particular store, writes HIM’s Ruth Cousins.

  • Val Kirillovs
    Blogs

    Making the most out of Easter

    2016-02-29T11:14:00Z

    HIM research shows that 36% of shoppers were just passing by when they decided to come in-store over Easter, writes Val Kirillovs.

  • Belle Nairac
    Blogs

    Healthy eating cannot be ignored

    2016-01-29T11:32:00Z

    A massive 78% of shoppers don’t see c-stores as credible places to buy fresh and healthy products, writes HIM’s Belle Nairac.

  • Elsye Charvin
    Blogs

    Snowball your sales this Christmas

    2015-12-16T10:37:00Z

    HIM’s Elyse Charvin advises retailers on making the most of the last-minute festive shopper.

  • Louise Howarth
    Blogs

    Fast and friendly service matters

    2015-11-18T11:21:00Z

    HIM’s Louise Howarth addresses what good customer service means within convenience.

  • Blogs

    Make the fright decisions

    2015-10-26T09:50:39.720Z

    Halloween continues to grow and the opportunity for retailers to take advantage is clearer than ever, writes HIM's Matt Smith.

  • Blogs

    Don't ignore the food to go mission

    2015-09-28T11:06:00Z

    Recent research from HIM shows one in four UK adults bought food to go from c-stores within the past seven days, writes Katherine Dixon.

  • Blogs

    Impact of display ban on shoppers

    2015-08-26T10:53:07.790Z

    With the tobacco display ban in place in small stores for nearly six months, now is a great time to consider what impact it has actually had on shoppers, writes HIM's Katie Littler.

  • Blogs

    Think mission for fresh sales

    2015-07-03T10:54:03.753Z

    In order to create the perception of a 'credible fresh food offer', the number one thing stores need to do is ensure a 'clean and tidy shopping area', writes HIM's Ed Sibley.

  • Blogs

    Interrupting and inspiring in-store

    2015-06-08T11:35:00Z

    HIM research has found that the level of impulse purchasing in convenience stores is at an impressive five-year high, says Katie Littler.

  • Blogs

    The importance of value

    2015-03-16T10:38:26.987Z

    The recession has solidified shopper habits in such a way that finding value for money remains a priority for many, says HIM's Sophie Jones.

  • Blogs

    Get shoppers to act on impulse

    2015-02-23T10:11:04.680Z

    It’s unsurprising that only 15% of convenience store shoppers purchased an item on impulse, says HIM's Jennie Milner.

  • Blogs

    Welcome to a new era

    2015-01-19T10:10:00Z

    A lot has happened in the past two decades in UK convenience, and it’s all set to change again, says HIM’s Katie Hemmings.

  • Blogs

    Looking forward to 2015

    2014-12-22T10:41:00Z

    Dynamic market conditions and a new breed of shopper have created a ‘perfect storm’, which points towards revolution, not evolution, for UK convenience, says HIM’s Katie Littler.