HIM think tank – Page 3
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Blog
Make easy shopping a priority
For the first time ever, ease of shop has been voted of priority importance by shoppers, writes Laura Solomon.
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Blog
The healthy eating trend
Retailers are beginning to understand the importance in stocking more healthy products in their store, says HIM’s Chloe Kent.
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Blog
Trust leads to loyalty
Almost two-thirds of shoppers in c-stores agree that trust in a retailer brand is very important, says HIM’s Alice Dolling.
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Blog
Tobacco challenges
Take care amid incoming legislation and declining usage, writes HIM’s Louise McWhirter.
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Blog
Get the basics right
In terms of what shoppers are looking for from their c-store, it is very much a case of getting the basics right, says Gary Shaw.
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Blog
How to gain from Free from
C-stores should cater for the rapidly increasing number of shoppers that consider themselves to have food intolerances, says HIM’s Ruth Cousins.
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Blog
Leaflets still have a role to play
Despite all of the technology at their fingertips, surprisingly it’s younger shoppers who respond most positively to leaflets.
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Blog
The magic of Christmas planning
Here’s some quick wins to ensure you’re making the most out of the festive footfall driving occasion.
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Blog
Ready, steady, food to go
With the food-to-go market set to increase by an average of 4.4% over the next three years, this is the time for retailers to cement their offering to their shoppers.
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Blog
The value of trust
Trust can be gained in a number of ways and, once achieved, you’ll find loyal customers coming back time and again.
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Blog
Trust is the key for success in fresh
When it comes to fresh food, gaining a shopper’s trust is essential to secure their custom, says HIM’s Alice Dolling.
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Blog
A quick smile goes a long way
Customer and store owner/staff relationships have always been at the very heart of what makes the convenience industry unique and special, says HIM’s Ruth Cousins.
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Blog
Think solutions, not products
Shoppers are looking for convenience stores to offer them solutions and not just products, says HIM’s Blake Gladman.
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Blog
How to satisfy summer shoppers
The long-awaited summer months are finally in sight and it’s time for retailers to get ready for the chaos, writes HIM’s Ruth Cousins.
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Blog
How powerful are pmps?
A third of UK adults say that knowing a convenience store sells pricemarked packs positively influences their decision to visit that particular store, writes HIM’s Ruth Cousins.
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Blog
Making the most out of Easter
HIM research shows that 36% of shoppers were just passing by when they decided to come in-store over Easter, writes Val Kirillovs.
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Blog
Healthy eating cannot be ignored
A massive 78% of shoppers don’t see c-stores as credible places to buy fresh and healthy products, writes HIM’s Belle Nairac.
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Blog
Snowball your sales this Christmas
HIM’s Elyse Charvin advises retailers on making the most of the last-minute festive shopper.
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Blog
Fast and friendly service matters
HIM’s Louise Howarth addresses what good customer service means within convenience.
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Blog
Make the fright decisions
Halloween continues to grow and the opportunity for retailers to take advantage is clearer than ever, writes HIM's Matt Smith.
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