Dear Jac – Page 7
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Dear Jac
Retailers call on MPs to act on rising energy prices
Rising energy prices are causing concern for retailers
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Dear Jac
Test purchase situation leads to retailer leaving Camelot
A National Lottery test purchase situation turned ugly between a retailer and the mystery shopper
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Dear Jac
Costcutter media fee causes retailer upset
Jac Roper hears from a retailer who was still being charged by Costcutter despite having left them nearly a year prior
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Dear Jac
Booker click & collect charges cause retailer confusion
Retailers are calling for clarity on click & collect charges which Booker introduced earlier this month
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Dear Jac
Retailers speak to MP about Booker delivery charges
Andrew and Paul Shepherd have written to their MP about Booker’s introduction of delivery charges
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Dear Jac
PayPoint resolves ATM charges issue
A retailer in Macclesfield had an issue with PayPoint over charges for his ATM machine
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Dear Jac
Reward scheme confusion hits retailer
A retailer in Leicester struggled with two reward schemes
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Dear Jac
Notemachine ATM competition hitting retailer footfall
Jac Roper helps a retailer affected by another ATM installed in their area with a lower surcharge
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Dear Jac
Retailer frustration over piles of parcels
A pile of parcels produces problems for a retailer
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Dear Jac
Shrinking margins prompts range shake-up
Reduced margins have led to retailers reconsidering their confectionery range
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Dear Jac
Nisa/Co-op retailer criticisms continue
Jac Roper hears from a Nisa retailer unhappy about value ranges
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Dear Jac
Horizon compensation bill to cost £1bn
It has been confirmed that compensation to Horizon victims will total more than £1bn
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Dear Jac
Poor service from Smiths News leads to retailer cutting ties
A retailer unhappy with Smiths News has decided to stop selling newspapers
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Dear Jac
Retailer fury over Booker’s new delivery charge
The charges will come into effect on 28 February
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Dear Jac
Check your contract before switching symbol group
Jac Roper attempts to help a retailer and their symbol group resolve their differences
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Dear Jac
How much does it cost to leave a PayPoint contract early
Jac helps a retailer who wants to get out of a PayPoint contract
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Features and analysis
Camelot resolves National Lottery application issue
Jac Roper helps a retailer struggling with a National Lottery application problem
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Dear Jac
Booker’s Shop Locally promotion overcharging causes retailer anger
Overcharging of Shop Locally promotions by Booker is causing distress for one retailer
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Dear Jac
Payzone receipt issue vexes retailer
Jac Roper hears from a retailer who struggled to get Payzone to sort his printing issue
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Dear Jac
What are your rights regarding banning customers?
Jac Roper hears from a retailer dealing with a difficult customer