Dear Jac – Page 4
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Dear Jac
How to make a complaint against Smiths News
Have an issue with Smiths News? Making a complaint might prove more difficult than you think
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Dear Jac
Missing retailer payments resolved following intervention
Jac Roper helps a retailer who was missing nearly £7,000 of payments
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Dear Jac
Refrigeration company makes good following poor service
A retailer who had a bad experience with Jordan’s explains how they made up for it following Jac’s intervention
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Dear Jac
Amazon fails to deliver on parcel locker payment
A retailer is struggling to get payment from Amazon for a locker service they provide
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Dear Jac
Lack of NPD availability frustrating Booker customers
Does a lack of availabilty for new products impact you?
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Dear Jac
Compensation for lost business from energy supplier delayed
A retailer whose business was damaged by lenghty roadworks is struggling to get compensation
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Dear Jac
New business rates scams targeting retailers
Retailers have been warned to be careful of scam artists claiming to help with business rates
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Dear Jac
What support is available for business energy costs?
Energy costs are rising, what happens when your bills become too much?
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Dear Jac
What happens when you’re forced to close your business?
Jac Roper hears from a retailer who has to close their business due to declining sales
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Dear Jac
What are the rules on food labelling?
Confused about what should be displayed on food products you sell? Jac Roper sheds light on the situation
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Dear Jac
McColl’s site sale decision frustrates prospective buyer
A proposed purchase of a McColl’s has officially been cancelled so that Morrisons can sell it…
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Dear Jac
Smiths News delivery routes causing supply issues
Is constantly being last on a supply route fair on retailers? Jac Roper challenges Smiths News on their routes
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Dear Jac
Is it time for an overhaul of the Booker offers?
A Booker customer offers up ideas on how it can improve its offer book
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Dear Jac
Can camera technology deal with dimmed store lights?
Advice on saving energy may have an unintended consequence on store security
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Dear Jac
Store purchase scuppered by McColl’s/Morrisons deal
A retailer who had agreed to purchase a McColl’s site before the Morrisons acquisition has found the deal has halted completely
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Dear Jac
Retailer struggles with supplier reps
A retailer contacted Jac about struggles with reps from several suppliers
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Dear Jac
Questions raised over taxation of Horizon compensation
A victim of the Horizon scandal has raised concerns over the taxation of compensation paid to them
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Dear Jac
Can a retailer refuse to take cash?
Jac Roper tackles the subject of whether a retailer can refuse to accept cash in their store
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Dear Jac
Alleged retailer fraud raises questions about lottery processes
A consumer that alleges a retailer conned them out of a lottery win is looking to safeguard the process for others
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Dear Jac
Milk theft raises liability question for retailer
A stolen milk delivery has caused friction between a retailer and their supplier