Dear Jac – Page 23
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Dear Jac
Contactless cards should not result in...
The retailer is caught in the centre of a blame game…
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Dear Jac
For some 500+ subpostmasters it's the trial of the century
The contract, the Horizon system, the ‘partnership’ – it’s all being examined…
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Dear Jac
It's another third party problem - always the trickiest
And there are invoices waiting to be paid…
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Dear JacCo-operation!
I think this is one of the most satisfying pieces I have ever written for this column….
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Dear Jac
In the heat of the moment it seemed a good idea
But it didn’t work out and now where is the refund?…
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Dear Jac
Talk about muddy waters. It was confusion all round
But somehow we all muddled through, I think…
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Dear Jac
This required prompt action or face the threat of bankruptcy
It was really an idle threat though that collapsed when challenged…
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Dear Jac
Most stores would prefer a captive audience...
But, in most cases, it just doesn’t work that way…
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Dear Jac
The licence fee goes up. Why? Because you're in a new tax band
So it’s a double whammy. The score is council one: you, zero…
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Dear Jac
You can't tell a book by its cover...
Just because they don’t look crooked doesn’t mean they aren’t…
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Dear JacDelivering the goods
The call I had from Chintan Patel represented a first for me: he runs a Londis store and he wants to offer a delivery serv…
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Dear Jac
Watch out for statutory demands - they need a reply
If you don’t respond they could bankrupt you…
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Dear Jac
Give the Feds a chance to prove what they can do
They can help you get a better service from your wholesaler…
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Dear Jac
Times change but the terms of the lease haven't
And now the retailers are locked in the past by a knowing landlord…
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Dear Jac
It was just another admin screw-up but ouch...
When £2K of your money goes missing, it is sorely missed…
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Dear Jac
Past good. Present, not so much. Future...in doubt
This retailer doesn’t like what he sees as the outcome of the Tesco-Booker deal…
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Dear Jac
At present we are in good shape, and the future looks bright
Booker replies to the foregoing concerns of a disgruntled retailer…
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Dear Jac
Oops, there was a glitch in the electronic world of card payments
And thousands of customers got charged twice…