All Dear Jac - Equipment articles – Page 11

  • Dear Jac

    Dear Jac: If you don’t want to blot your copy…

    2010-03-08T00:00:00Z

    In crunch times such as these, one's credit record has become an even more crucial factor when securing supplies, raising money and so on.

  • Dear Jac

    Dear Jac: Alarmed over the service screw up

    2010-03-08T00:00:00Z

    I do wonder about some companies' customer services. Ashok Ramalingam, who runs a Best One store at Gravesend in Kent, could get no satisfaction from ADT Fire and Security.

  • Features

    Epos and CCTV - the big picture

    2010-02-21T00:00:00Z

    Aidan Fortune looks at how retailers can combine their epos systems and CCTV to help protect their business

  • News

    National lottery operator Camelot proposes commercial service

    2010-02-16T00:00:00Z

    Camelot has applied to the National Lottery Commission (NLC) to be allowed to run commercial services such as bill payments and phone top-ups through its lottery terminals

  • Features

    Hear hear: Minister backs the Mosquito

    2010-02-12T00:00:00Z

    Home Secretary Alan Johnson has reiterated his support for the controversial Mosquito sonic device which can be used to disuade groups of young people from gathering outside shops.

  • Dear Jac

    Dear Jac: A question mark over Horizon’s IT

    2010-01-08T00:00:00Z

    There is just room here to report that Computer Weekly, which has been closely following the problems subpostmasters claim to be suffering over their Horizon accounting system, says that a sub-postmistress accused of theft from the Post Office has...

  • Dear Jac

    Dear Jac: Fingers crossed for no freeze-up

    2009-12-10T00:00:00Z

    So I wasn't totally surprised when I got a call from a Camelot retailer worried about his terminal, which rather regularly freezes up.

  • Dear Jac

    Dear Jac: Justice on the Horizon?

    2009-11-26T00:00:00Z

    Some two dozen sub- and ex-postmasters formed the Justice For Subpostmasters Alliance with the goal of publicising what they see as serious flaws in the Post Office's Horizon accounting system

  • News

    New barcode requires scanner check

    2009-11-24T00:00:00Z

    Retailers are being advised to check their epos systems for compatibility with a new barcode format that comes into effect from 2014

  • Features

    Broaden your horizons

    2009-11-02T00:00:00Z

    We live in a digital age and with most of the UK now covered by broadband, the time may be right to look at the advantages of getting connected

  • Dear Jac

    Dear Jac: a story about rubbish

    2009-11-01T00:00:00Z

    Mohammed Asif writes from Teem Spirits in Reddish, Stockport, is wondering if a baling machine would help with his rubbish problem

  • Dear Jac

    Dear Jac: advertising isn’t paying off

    2009-10-15T00:00:00Z

    From time to time I get calls about Point 4's epos system and in-store screens because the company has had a hard time selling any ads which were meant to raise enough revenue to pay for the financing.

  • News

    PayPoint begins trials of new technology

    2009-09-20T00:00:00Z

    PayPoint is beginning trials of its new PPOD system, which enables transactions to take place at the retailer’s normal till rather than through the dedicated PayPoint terminal

  • Dear Jac

    Where are the cheap rolls?

    2009-09-19T00:00:00Z

    Manjit Sokhal, who runs Coppice Lane off licence in Willenhall, West Midlands, asks if I will pose a question to readers. Since Payzone has started charging for the thermal rolls for their machines (57mm x 25m x 12.7mm at 7.50 + vat for 20 rolls)...

  • Dear Jac

    Dear Jac: Candid camera questions

    2009-09-19T00:00:00Z

    I asked retailers in the August 7 issue whether they had any further questions on CCTV and alarms and I received quite a few. Here's a sample: Is the industry regulated? Do I need to register with the Information Commissioner if I have only one...

  • Dear Jac

    Dear Jac: Be certain before you sign

    2009-09-19T00:00:00Z

    I'll get straight to the point. There are individuals targeting retailers with Lanwall/Key Commercial Finance contracts, visiting stores and offering to remove the old machines and supply upgraded ones for 300 and, at the same time, 'settling' the...

  • Features

    Refit for purpose

    2009-09-18T00:00:00Z

    Keeping your store looking as up to date as possible is a key factor in running a successful business. Even a simple refit of the shelving and fixtures can do wonders for a store and will impress your customers

  • Features

    Grants on offer to fund store protection

    2009-08-24T00:00:00Z

    Small store owners will be able to apply for funding for new security equipment from this week.

  • Dear Jac

    Dear Jac: Shop around is a good mantra

    2009-08-21T00:00:00Z

    It isn't all that often that someone leaves a message on my answering machine that goes: I've got some excellent news.

  • Dear Jac

    Dear Jac: The ‘Horrors of Retailing’ Awards

    2009-08-21T00:00:00Z

    At the moment the twin winners are the Post Office and its Horizon system and the Bank of Scotland (BoS) and its leasing arrangements for photocopiers supplied by Lanwall.