All Blog articles – Page 6
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Blog
Enhance the shopper's experience
One way to differentiate yourself is by providing fantastic customer service and a great in-store experience, writes HIM’s Matt Smith.
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Post-election priorities
The ACS will lobby to ensure domestic issues are not overshadowed by Brexit, says James.
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The big question
Politics is in a fluid situation at the moment, as is the future structure of the independent sector, writes editor David Rees.
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Come together
Retailers, suppliers and Trading Standards all need to work together to beat the illicit trade, writes Premier retailer Samantha Coldbeck.
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Make easy shopping a priority
For the first time ever, ease of shop has been voted of priority importance by shoppers, writes Laura Solomon.
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Don't buy our campaign
GroceryAid chief executive Steve Barnes discusses the charity’s new campaign.
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Decision time
Faced with no party that they can fully endorse, Dennis and Linda Williams have decided they will be voting for their sitting MP on 8 June.
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Up and running
Dan’s revamped store in Holsworthy is now also the village pub and the village coffee shop.
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Election priorities
As the general election approaches, the ACS is lobbying parties hard over the key retail issues.
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The healthy eating trend
Retailers are beginning to understand the importance in stocking more healthy products in their store, says HIM’s Chloe Kent.
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Cautiously optimistic - again
Budgens retailer David Knight takes the long view on the proposed Tesco-Booker merger.
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Onwards and upwards!
Donna Mullan, co-owner of Mullan’s Spar in Armagh, describes the impact of winning CRA 2017.
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Trust leads to loyalty
Almost two-thirds of shoppers in c-stores agree that trust in a retailer brand is very important, says HIM’s Alice Dolling.
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Down to The Wire
The ‘war of attrition’ over a deposit return scheme in Scotland is akin to The Wire, says Pete Cheema.
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Mixed rates
It’s been a mixed bag on business rates, despite positive measures in the Budget, says James Lowman.
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Tobacco challenges
Take care amid incoming legislation and declining usage, writes HIM’s Louise McWhirter.
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Support for our own
Steve Barnes, chief executive of GroceryAid, highlights the importance of the industry charity.
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Teaching the mults
The multiples can learn a lot from independents about responsible retailing, Sam argues.