What's in store

Future in your hands

12 Dec 2018 Updated: 14 Dec 2018

The future political landscape may appear beyond everyone’s control, but c-stores can play a part in defining their fortunes over the coming year and capitalise on demand for convenience. Industry commentators and retailers forecast what’s in store for 2019.

Proxy purchasing

Solving the proxy problem

28 Nov 2018 Updated: 30 Nov 2018 | By Christian Fuller

Proxy purchasing isn’t always an easy crime for retailers and staff to tackle. C-Store looks at how store owners can prevent, spot and avoid it.

Money

Fine margins

28 Nov 2018 Updated: 30 Nov 2018 | By Robin Mannering

Operating costs are increasing at an unrelenting pace, leaving retailers with little choice but to boost margins just to stand still. Here C-Store looks at how store owners and their symbol groups are working together to maximise the potential return from every shopping visit.

Community shop

Beating hearts

13 Nov 2018 Updated: 16 Nov 2018 | By Gaelle Walker

Created by their people for their people, community-owned shops offer a distinctive and increasingly successful retail proposition capitalising on local engagement.

Winter warmers

Winter Warmers

30 Oct 2018 Updated: 02 Nov 2018 | By Ieuan Hughes

Retailers in tourist locations have an advantage when it comes to sales and footfall in the summer months, but what happens when the weather turns and the holiday-makers stay at home? C-Store explores how stores in seasonal areas make the best of the winter season and adapt to changing demands.

Planning

Plan ahead to succeed

30 Oct 2018 Updated: 02 Nov 2018 | By Sarah Britton

Retailers who take time out from the day-to-day running of their business to plan ahead are able to save money and grow sales.

Epos

Get smarter with statistics

04 Oct 2018 Updated: 05 Oct 2018 | By Sarah Britton

More and more retailers are investing in epos, but the majority are failing to use this smart technology to analyse data and save money.

Premium basket

Hey big spender

03 Oct 2018 Updated: 05 Oct 2018 | By Sarah Britton

As Tesco rolls out its latest bargain basement format, Jack’s, there are other retailers who are setting their sights on a more upmarket future.

Display

Look and learn

19 Sep 2018 Updated: 21 Sep 2018 | By Nikki Cutler

Innovative new research has taken a shopper’s eye view to find the most effective displays a retailer can use to create sales in their store.

Budgens of Islington

C-store & partners

19 Sep 2018 Updated: 21 Sep 2018 | By Ieuan Hughes

With the food-to-go market booming, partnerships with the likes of Greggs and Subway seem like a sensible move. However, there are retailers electing to go their own way, working with smaller providers to give their store the edge.

Prestbury Village Store

Seating arrangements

07 Sep 2018 | By Sarah Britton

From repeat purchases to supplier sampling events, introducing a countertop and a few chairs can boost business in more ways than one

Generation V

Generation V

04 Sep 2018 Updated: 07 Sep 2018 | By Ieuan Hughes

With the multiples expanding their offer to appeal to those leading a vegetarian or vegan lifestyle, the question is should convenience stores follow suit? C-Store explores how retailers can make the most of the meat-free category as it continues to grow in popularity.

rural store

Country pursuit

22 Aug 2018 Updated: 24 Aug 2018 | By Robin Mannering

Small rural stores haven’t had an easy ride as challenges come at them from all sides. However, many are finding the future looks bright thanks to a strategy of investing in a diverse range of services, offering products that create a point of difference, and engaging with their community.

phone

A smart way of marketing

21 Aug 2018 | By Nikki Cutler

Social media marketing is a vital business tool, but many retailers still struggle to win over shoppers online. Here we highlight top web tricks.

apple

A 'nanny state' c-store

20 Aug 2018 | By Nikki Cutler

As new figures reveal record highs in childhood obesity and the government questions whether to roll out more red tape around unhealthy products, retailers are questioning whether they are doing enough to promote healthy eating to children.

Discounters

Beyond price

24 Jul 2018 | By Gaelle Walker

The discounters are becoming a force to be reckoned with, stretching the battleground beyond pounds and pence and changing the face of the UK grocery industry along the way. C-Store looks at their route to success and asks whether independent stores can fight back.

Crime

For your own protection

11 Jul 2018 Updated: 13 Jul 2018 | By Ieuan Hughes

Robbery is one of the most extreme experiences faced by retailers. C-Store explores how store owners can prepare for the worst.

POS

The price is right

11 Jul 2018 Updated: 13 Jul 2018 | By Robin Mannering

All eyes are on Scotland as the first UK nation to have adopted Minimum Unit Pricing on alcohol. The jury was out ahead of its introduction in May. Now, several months on, the verdict from retailers is in: it’s been good for business.

Mobile

Remote control

26 Jun 2018 Updated: 29 Jun 2018 | By Sarah Britton

Thanks to an increasing number of new technologies, you no longer need to be in-store to run a successful business. Retailers talk about how they use remote retailing to their advantage.

Mondelez

Tutorial: Raising the bar in biscuits

18 Jun 2018

As part of C-Store’s Shop Project, Mondelez International visited five stores with a plan to build biscuit sales and create new opportunities.

Food hygiene

Sign up to high standards

14 Jun 2018 Updated: 15 Jun 2018 | By Nikki Cutler

All stores will soon have to display their food hygiene ratings for all shoppers to see, so it’s crucial retailers run a five-star operation.

Plastic waste

Tipping point

12 Jun 2018 Updated: 15 Jun 2018 | By Robin Mannering

Shocking images of the damage our plastic use has had on the planet have put the issue firmly on the public and government’s radar. C-Store looks at what retailers are doing to reduce its use and why the war on plastic is far from straightforward.

World Cup gallery

World Cup gallery

06 Jun 2018 | By Ieuan Hughes

Football fever is sweeping the nation and plenty of people are preparing for what is the biggest sporting event in the world, including convenience retailers. The World Cup is the perfect opportunity to get customers excited for a big night in front of the box or a family barbecue while enjoying the footie. 

Healthy food

It’s hip to be healthy

31 May 2018 Updated: 01 Jun 2018 | By Nikki Cutler

The hottest story in the aisles of the recent National Convenience Show was the rise of healthy products and their potential for the convenience sector. C-Store speaks to retailers and suppliers about the must-have products appearing on health-conscious shopping lists.

GDPR

GDPR: Playing the data game

15 May 2018 Updated: 18 May 2018 | By Gaelle Walker

In a few days, hard hitting new laws on data protection will come into force. C-Store looks at what the regulations mean to your business.

Southern Co-op

Crime busters

15 May 2018 Updated: 18 May 2018 | By Robin Mannering

Cuts in police budgets and a rising tide of retail theft have led to some out-of-the-box thinking on how to tackle business crime. The Southern Co-op’s Gareth Lewis tells C-Store how a joined-up approach is working in Sussex

Lifestyle Express Writhlington

Royal wedding gallery

14 May 2018 Updated: 15 May 2018 | By Ieuan Hughes

C-stores across the UK have been turning their stores into a haven for customers who want to celebrate the marriage of Prince Harry and Megan Markle.

NCS 2018

Review: National Convenience Show 2018

02 May 2018 Updated: 04 May 2018 | By C-Store team

From the captivating Retailer Hub, to the latest products and trends driving the market, this year’s NCS had it all.

Thornton's Budgens

Happy staff, happy store

18 Apr 2018 Updated: 20 Apr 2018 | By Sarah Britton

Looking after your employees’ wellbeing can have a hugely positive impact, not just on the individual, but on the business as a whole.

Soft drinks levy

Soft drinks levy: Sweet talking

03 Apr 2018 Updated: 06 Apr 2018 | By Sarah Britton, Nikki Cutler

Retailers are being urged to take a long hard look at their soft drinks aisle as the Soft Drinks Industry Levy comes into force. C-Store examines the impact it has already had on the big brands and its likely impact on your sales.

self service

Need for speed

21 Mar 2018 Updated: 23 Mar 2018 | By Gaelle Walker

Many c-stores are under increasing pressure to cut customers’ queue times. Here C-Store looks at how retailers are investing in speedy service.

energy

The balance of power

06 Mar 2018 Updated: 09 Mar 2018 | By Ieuan Hughes

Small stores are forced to pay more for their energy than their supermarket competitors, which makes getting a good deal and investing in energy-efficient equipment crucial. 

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