Discounters

Beyond price

24 Jul 2018 | By Gaelle Walker

The discounters are becoming a force to be reckoned with, stretching the battleground beyond pounds and pence and changing the face of the UK grocery industry along the way. C-Store looks at their route to success and asks whether independent stores can fight back.

Crime

For your own protection

11 Jul 2018 Updated: 13 Jul 2018 | By Ieuan Hughes

Robbery is one of the most extreme experiences faced by retailers. C-Store explores how store owners can prepare for the worst.

POS

The price is right

11 Jul 2018 Updated: 13 Jul 2018 | By Robin Mannering

All eyes are on Scotland as the first UK nation to have adopted Minimum Unit Pricing on alcohol. The jury was out ahead of its introduction in May. Now, several months on, the verdict from retailers is in: it’s been good for business.

Mobile

Remote control

26 Jun 2018 Updated: 29 Jun 2018 | By Sarah Britton

Thanks to an increasing number of new technologies, you no longer need to be in-store to run a successful business. Retailers talk about how they use remote retailing to their advantage.

Mondelez

Tutorial: Raising the bar in biscuits

18 Jun 2018

As part of C-Store’s Shop Project, Mondelez International visited five stores with a plan to build biscuit sales and create new opportunities.

Food hygiene

Sign up to high standards

14 Jun 2018 Updated: 15 Jun 2018 | By Nikki Cutler

All stores will soon have to display their food hygiene ratings for all shoppers to see, so it’s crucial retailers run a five-star operation.

Plastic waste

Tipping point

12 Jun 2018 Updated: 15 Jun 2018 | By Robin Mannering

Shocking images of the damage our plastic use has had on the planet have put the issue firmly on the public and government’s radar. C-Store looks at what retailers are doing to reduce its use and why the war on plastic is far from straightforward.

World Cup gallery

World Cup gallery

06 Jun 2018 | By Ieuan Hughes

Football fever is sweeping the nation and plenty of people are preparing for what is the biggest sporting event in the world, including convenience retailers. The World Cup is the perfect opportunity to get customers excited for a big night in front of the box or a family barbecue while enjoying the footie. 

Healthy food

It’s hip to be healthy

31 May 2018 Updated: 01 Jun 2018 | By Nikki Cutler

The hottest story in the aisles of the recent National Convenience Show was the rise of healthy products and their potential for the convenience sector. C-Store speaks to retailers and suppliers about the must-have products appearing on health-conscious shopping lists.

GDPR

GDPR: Playing the data game

15 May 2018 Updated: 18 May 2018 | By Gaelle Walker

In a few days, hard hitting new laws on data protection will come into force. C-Store looks at what the regulations mean to your business.

Southern Co-op

Crime busters

15 May 2018 Updated: 18 May 2018 | By Robin Mannering

Cuts in police budgets and a rising tide of retail theft have led to some out-of-the-box thinking on how to tackle business crime. The Southern Co-op’s Gareth Lewis tells C-Store how a joined-up approach is working in Sussex

Lifestyle Express Writhlington

Royal wedding gallery

14 May 2018 Updated: 15 May 2018 | By Ieuan Hughes

C-stores across the UK have been turning their stores into a haven for customers who want to celebrate the marriage of Prince Harry and Megan Markle.

NCS 2018

Review: National Convenience Show 2018

02 May 2018 Updated: 04 May 2018 | By C-Store team

From the captivating Retailer Hub, to the latest products and trends driving the market, this year’s NCS had it all.

Thornton's Budgens

Happy staff, happy store

18 Apr 2018 Updated: 20 Apr 2018 | By Sarah Britton

Looking after your employees’ wellbeing can have a hugely positive impact, not just on the individual, but on the business as a whole.

Soft drinks levy

Soft drinks levy: Sweet talking

03 Apr 2018 Updated: 06 Apr 2018 | By Sarah Britton, Nikki Cutler

Retailers are being urged to take a long hard look at their soft drinks aisle as the Soft Drinks Industry Levy comes into force. C-Store examines the impact it has already had on the big brands and its likely impact on your sales.

self service

Need for speed

21 Mar 2018 Updated: 23 Mar 2018 | By Gaelle Walker

Many c-stores are under increasing pressure to cut customers’ queue times. Here C-Store looks at how retailers are investing in speedy service.

energy

The balance of power

06 Mar 2018 Updated: 09 Mar 2018 | By Ieuan Hughes

Small stores are forced to pay more for their energy than their supermarket competitors, which makes getting a good deal and investing in energy-efficient equipment crucial. 

Lifestyle Express Wick

Mother's Day gallery

05 Mar 2018 | By Ieuan Hughes

Mums are like gifts that keep on giving, and this year retailers are making sure their stores are filled with plenty of ways to treat your mother right.

paperwork

Keeping the figures in check

20 Feb 2018 Updated: 23 Feb 2018 | By Gill Davies

Most retailers would prefer to be out on the shopfloor rather than looking at the accounts, but neglect this important area at your peril.

Deliveroo

Wheels of commerce

06 Feb 2018 Updated: 09 Feb 2018 | By Ieuan Hughes

You might think that the multiples have home delivery and click and collect all sewn up, but new players are helping to open up the market to c-store retailers ready to step up a gear. C-Store talks to store owners who are proving that they too can deliver

Women in retail

Inequality street

23 Jan 2018 Updated: 26 Jan 2018 | By Gaelle Walker, Gill Davies

Men dominate senior management levels in the c-store sector, where a gender imbalance means businesses are losing out on valuable skills and insight. C-Store looks at what’s preventing women from climbing the career ladder, and what can be done to encourage equality.

consolidation

Mergers of convenience

10 Jan 2018 Updated: 12 Jan 2018 | By Robin Mannering

The Tesco and Booker merger set the c-store sector on a course of consolidation, sparking a flurry of supply deals and takeovers. C-Store asks retailers their views on how they see the activity affecting their businesses.

Spar Kit Green Xmas Window

Christmas gallery

19 Dec 2017 | By Ieuan Hughes

Everyone is a little bit elfish at Christmas, but retailers and their staff have gone to a whole new level to make sure their stores are truly in the festive spirit.

technology

Pay and go, go, go

14 Dec 2017 Updated: 15 Dec 2017 | By Ieuan Hughes

There has been a revolution in the way customers pay for their shopping. C-Store looks at the potential of new card payment systems and what the technology means to retailers.

WIS

What's in store for 2018?

14 Dec 2017 Updated: 15 Dec 2017

Where will the coming 12 months lead you? Industry experts and retailers give their advice on the trends to watch and areas to invest in.

Co-operative, Corporation Street, Manchester

Christmas gallery

21 Dec 2016

With the countdown to Christmas nearing its finale, convenience retailers across the UK have been rolling out the tinsel, decorating trees and giving displays a special festive makeover

Soft drinks category

Soft drinks industry levy comes into force today

06 Apr 2018 | By Robin Mannering

The soft drinks levy comes into force today (6 April), with a number of industry-leading brands having been reformulated to coincide with the tax.

Easter gallery

Easter gallery

26 Mar 2018 | By Ieuan Hughes

The daffodils are out, the lambs are bleeting and the smell of chocolate eggs is in the air - it must be time for Easter. This year retailers are pulling out all the stops to put a spring in shoppers’ step.

Love is in the air

Valentine's Day gallery

07 Feb 2018 | By Ieuan Hughes

As the feeling of love intensifies this Valentine’s Day, independent retailers are match-making romantics with the perfect gifts to spoil their loved ones. Check out some of their creative displays here.

Own brand

Own brand vs brand

29 Nov 2017 Updated: 01 Dec 2017 | By Ieuan Hughes

Retailers report that they are cutting back on brands and instead devoting more space to own label. C-Store investigates what’s driving this change and how shoppers have been persuaded that branded isn’t always best.

Kirsty Rhodes

Sales Assistant of the Year 2017

14 Nov 2017 Updated: 17 Nov 2017 | By Nikki Cutler

From marathon running to profit-earning business ideas, Kirsty Rhodes’ impressive list of skills helped her steal the show and win the title of Sales Assistant of the Year 2017.

Sales assistant

Sales Assistant of the Year: category winners named

01 Nov 2017 Updated: 03 Nov 2017 | By Nikki Cutler

This year’s Sales Assistant of the Year category winners have been selected. Here’s what makes them stand out 

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