queue

Cue a rise in tribunal claims

05 Sep 2017 Updated: 08 Sep 2017 | By Andrew Don

The Supreme Court has ruled that employment tribunal fees are illegal. C-Store investigates the potential impact on retailers.

HISBE

Help yourself

05 Sep 2017 Updated: 08 Sep 2017 | By Gill Davies, Ieuan Hughes

Want to boost your eco credentials, save staff time and help your store stand out? Perhaps you should be encouraging shoppers to serve themselves.

Millennials

Millennials: Catering to the one-click consumer

24 Aug 2017 Updated: 25 Aug 2017 | By Nikki Cutler

Millennials have gone social media crazy and this has done more than simply increase the number of selfies they take. It’s also changed the products they want to buy and the way they want to buy them.

Eros Retail

A healthy business plan

14 Aug 2017 | By Nikki Cutler

Keeping the next generation of shoppers happy and healthy makes sound business sense. Here C-Store looks at how stores are working with schools and kids’ clubs to build awareness of nutrition.

Simply Fresh St James

The draw of the small store

14 Aug 2017 | By Robin Mannering

There’s nothing small about the allure of stores under 1,000sq ft. C-Store looks at how retailers can sweat the space of a limited area.

tastings

Another satisfied customer?

25 Jul 2017 Updated: 28 Jul 2017 | By Gill Davies

What customers want from their local store is not always as simple as the lowest prices, as more retailers are finding out. C-Store takes a closer look at what makes shoppers tick

appeals

Which way for rates appeals?

12 Jul 2017 Updated: 14 Jul 2017 | By Andrew Don

Business rates can be confusing and a new appeal system has done little to help the situation. C-Store examines the new regime.

Food service

Foodservice brands: On the menu

11 Jul 2017 Updated: 14 Jul 2017 | By Robin Mannering

The likes of Subway have led the way in terms of foodservice partnerships with c-stores. However, with the food-to-go market intensifying, retailers are also looking to emerging brands to provide them with a fresh point of difference. C-Store looks at what’s on offer.

Sales assistant of the year 2017

Sales Assistant of the Year 2017: Calling all the heroes

28 Jun 2017 Updated: 30 Jun 2017 | By Nikki Cutler

Convenience Store is on the hunt for our next champion sales assistant, and they could be among your team. They could follow in the footsteps of last year’s winner Tracie Horner and put your store in the spotlight.

Ethical

Grow your ethical sales

14 Jun 2017 Updated: 16 Jun 2017

Consumers’ appetite for ethical products is increasing. Here’s how you can take the moral high ground and give your store the edge.

Robert Byford

Meat and greet

13 Jun 2017 Updated: 16 Jun 2017 | By Simon Banks

Shoppers are willing to pay more for quality food and in store experience, making a butchery counter a real asset. Retailers reveal how the service can add up to a bigger basket spend.

Great New Idea

NCS 2017 review

17 May 2017 Updated: 19 May 2017 | By C-Store team

Inspiring speakers, on-trend exhibitors and the latest innovation in products – last month’s National Convenience Show had it all

Easter egg hunt

Everyone's a winner

17 May 2017 Updated: 19 May 2017 | By Nikki Cutler

Want to make your store the talk of the town with little outlay? Running competitions either in-store or online could well be the answer

Britvic

Understanding the sugar levy

02 May 2017 Updated: 05 May 2017 | By Nikki Cutler

C-Store welcomed forward-thinking retailers and Britvic’s senior colleagues to explain the imminent soft drinks industry levy.

Defibrillators

Put community at your heart

19 Apr 2017 Updated: 21 Apr 2017 | By Gill Davies

Sudden Cardiac Arrest is one of the biggest killers in the UK, but local shops can help improve survival rates by installing a defibrillator.

Malcolm's Stores

Post Office: Delivering success?

18 Apr 2017 Updated: 21 Apr 2017 | By Robin Mannering

Do the benefits of adding a post office counter stack up? Retailers highlight the pros and cons of operating the service.

labelling

Ins and outs of labelling

05 Apr 2017 Updated: 07 Apr 2017 | By Nikki Cutler

Clear ingredients labelling could become as important as the price tag thanks to c-store shoppers’ growing desire to know what their food contains.

Supermarket

The 5.7% solution

07 Mar 2017 Updated: 10 Mar 2017 | By David Rees

How much extra are consumers prepared to pay for convenience? Our exclusive study from ESA Retail calculates exactly how much extra multiple grocery c-stores charge for common items in small stores.

food to go

Food to go: Lessons to take away

21 Feb 2017 Updated: 24 Feb 2017 | By Robin Mannering

The food-to-go market is continually growing and evolving. C-Store reports on the thinking behind the leading brands and emerging trends outlined in a new report and at a recent conference.

apprenticeships

Apprenticeships: Learning on the job

21 Feb 2017 Updated: 24 Feb 2017 | By Sarah Britton

Retailers discuss how they manage apprenticeship schemes, and reveal the benefits they provide employees and the business.

Spar City Tower, Manchester

Valentine's Day Gallery

15 Feb 2017

As romantics across the United Kingdom spoiled their loved ones this Valentine’s Day, independent retailers were busy playing cupid.  Check out some of the displays here.

apps

The appy medium

25 Jan 2017 Updated: 27 Jan 2017 | By David Rees

Smartphones and the apps they carry are at the heart of fundamental change in consumer behaviour. So can they work for convenience stores? We look at those currently in use in c-stores.

LED lighting

LED lighting: Look on the bright side

25 Jan 2017 Updated: 27 Jan 2017 | By Simon Banks

Modern LED lighting can not only slash electricity use but ensure your goods are seen in their best light. Here’s what you need to know.

Into the future

Into the future

16 Jan 2017 | By Robin Mannering

What will the sector look like in 2022? Retailers and analysts forecast the trends that could define the industry.

Wheelchair access

Are you open to everyone?

09 Jan 2017 | By Simon Banks

Stores that are fully accessible can attract new customers, create a loyal customer base and see their sales ramp up as a result.

Booker symbol groups

United Colours

15 Dec 2016 Updated: 23 Dec 2016 | By Robin Mannering

How Booker’s buyout of Musgrave has impacted retailers more than 12 months on.

Scotmid

Set the trends

15 Dec 2016 Updated: 23 Dec 2016 | By Robin Mannering

Leading industry figures outline their expectations for 2017.

Meal for tonight

How to be a Supper Hero

02 Dec 2016 | By Nikki Cutler

Retailers may have breakfast, lunch and snacking sorted, but as competition builds for all these occasions, is it time to build on the dinnertime offer?

Retail Guardian

Free your files

15 Nov 2016 Updated: 18 Nov 2016 | By David Rees

Running a c-store business can generate mountains of paper, but retailers are helping to develop systems to let computers take the strain.

AmazonFresh

Killing you click by click?

19 Oct 2016 Updated: 21 Oct 2016 | By Simon Banks

With online grocery services providing ever-faster options for shoppers, C-Store asks whether the likes of Amazon Fresh will deliver a body blow to convenience retailers’ trade.

social media

Social media: Have you got the message?

19 Oct 2016 Updated: 21 Oct 2016 | By Nikki Cutler

Despite much reservation about new social media sites, businesses are finding them useful for connecting with a new audience of shoppers.

skeleton

Halloween Gallery

17 Oct 2016 | By Sarah Britton

As Halloween continues to grow at a monstrous rate, retailers across the UK are pulling out all the stops to ensure customers get into the spirit of the season.

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Webinars

Britvic webinar

Understanding the soft drinks levy

30 Jun 2017

What is the soft drinks industry levy or so-called “sugar tax”, and what does it mean for your business?

Whitepapers

Appetite Learning logo

Manage food safety compliance, cut costs and generate revenue

18 Sep 2017

An insightful resource that will help HR or Learning & Development departments in establishing training programmes to fully realise the maximum potential of their staff in a cost and time effective way

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