Thornton's Budgens

Happy staff, happy store

18 Apr 2018 Updated: 20 Apr 2018 | By Sarah Britton

Looking after your employees’ wellbeing can have a hugely positive impact, not just on the individual, but on the business as a whole.

Soft drinks levy

Soft drinks levy: Sweet talking

03 Apr 2018 Updated: 06 Apr 2018 | By Sarah Britton, Nikki Cutler

Retailers are being urged to take a long hard look at their soft drinks aisle as the Soft Drinks Industry Levy comes into force. C-Store examines the impact it has already had on the big brands and its likely impact on your sales.

self service

Need for speed

21 Mar 2018 Updated: 23 Mar 2018 | By Gaelle Walker

Many c-stores are under increasing pressure to cut customers’ queue times. Here C-Store looks at how retailers are investing in speedy service.

energy

The balance of power

06 Mar 2018 Updated: 09 Mar 2018 | By Ieuan Hughes

Small stores are forced to pay more for their energy than their supermarket competitors, which makes getting a good deal and investing in energy-efficient equipment crucial. 

Lifestyle Express Wick

Mother's Day gallery

05 Mar 2018 | By Ieuan Hughes

Mums are like gifts that keep on giving, and this year retailers are making sure their stores are filled with plenty of ways to treat your mother right.

paperwork

Keeping the figures in check

20 Feb 2018 Updated: 23 Feb 2018 | By Gill Davies

Most retailers would prefer to be out on the shopfloor rather than looking at the accounts, but neglect this important area at your peril.

Deliveroo

Wheels of commerce

06 Feb 2018 Updated: 09 Feb 2018 | By Ieuan Hughes

You might think that the multiples have home delivery and click and collect all sewn up, but new players are helping to open up the market to c-store retailers ready to step up a gear. C-Store talks to store owners who are proving that they too can deliver

Women in retail

Inequality street

23 Jan 2018 Updated: 26 Jan 2018 | By Gaelle Walker, Gill Davies

Men dominate senior management levels in the c-store sector, where a gender imbalance means businesses are losing out on valuable skills and insight. C-Store looks at what’s preventing women from climbing the career ladder, and what can be done to encourage equality.

consolidation

Mergers of convenience

10 Jan 2018 Updated: 12 Jan 2018 | By Robin Mannering

The Tesco and Booker merger set the c-store sector on a course of consolidation, sparking a flurry of supply deals and takeovers. C-Store asks retailers their views on how they see the activity affecting their businesses.

Spar Kit Green Xmas Window

Christmas gallery

19 Dec 2017 | By Ieuan Hughes

Everyone is a little bit elfish at Christmas, but retailers and their staff have gone to a whole new level to make sure their stores are truly in the festive spirit.

technology

Pay and go, go, go

14 Dec 2017 Updated: 15 Dec 2017 | By Ieuan Hughes

There has been a revolution in the way customers pay for their shopping. C-Store looks at the potential of new card payment systems and what the technology means to retailers.

WIS

What's in store for 2018?

14 Dec 2017 Updated: 15 Dec 2017

Where will the coming 12 months lead you? Industry experts and retailers give their advice on the trends to watch and areas to invest in.

Co-operative, Corporation Street, Manchester

Christmas gallery

21 Dec 2016

With the countdown to Christmas nearing its finale, convenience retailers across the UK have been rolling out the tinsel, decorating trees and giving displays a special festive makeover

Soft drinks category

Soft drinks industry levy comes into force today

06 Apr 2018 | By Robin Mannering

The soft drinks levy comes into force today (6 April), with a number of industry-leading brands having been reformulated to coincide with the tax.

Easter gallery

Easter gallery

26 Mar 2018 | By Ieuan Hughes

The daffodils are out, the lambs are bleeting and the smell of chocolate eggs is in the air - it must be time for Easter. This year retailers are pulling out all the stops to put a spring in shoppers’ step.

Love is in the air

Valentine's Day gallery

07 Feb 2018 | By Ieuan Hughes

As the feeling of love intensifies this Valentine’s Day, independent retailers are match-making romantics with the perfect gifts to spoil their loved ones. Check out some of their creative displays here.

Own brand

Own brand vs brand

29 Nov 2017 Updated: 01 Dec 2017 | By Ieuan Hughes

Retailers report that they are cutting back on brands and instead devoting more space to own label. C-Store investigates what’s driving this change and how shoppers have been persuaded that branded isn’t always best.

Kirsty Rhodes

Sales Assistant of the Year 2017

14 Nov 2017 Updated: 17 Nov 2017 | By Nikki Cutler

From marathon running to profit-earning business ideas, Kirsty Rhodes’ impressive list of skills helped her steal the show and win the title of Sales Assistant of the Year 2017.

Sales assistant

Sales Assistant of the Year: category winners named

01 Nov 2017 Updated: 03 Nov 2017 | By Nikki Cutler

This year’s Sales Assistant of the Year category winners have been selected. Here’s what makes them stand out 

Halloween

Halloween gallery

01 Nov 2017 | By Gill Davies

Ghouls just wanna have fun, and retailers and their staff went all out to make sure their stores were part of the Halloween festivities

National Living Wage

Living with the NLW

17 Oct 2017 Updated: 20 Oct 2017

It’s been 18 months since the National Living Wage was introduced, and its effect on the c-store sector has been far-reaching. We look at what the enforced wage has meant to store owners, and the solutions they are finding to offset the increases in their costs.

CCTV

Security: Shrink the shrinkage

04 Oct 2017 Updated: 06 Oct 2017 | By Ieuan Hughes

Shop theft is a big concern for c-store owners and it is vital you’re prepared. Here retailers give a round-up of what works for them.

CRA 2018

CRA 2018: Will you be the headline act?

04 Oct 2017 Updated: 06 Oct 2017

Entries are now open for the 2018 Convenience Retail Awards, the premium awards programme recognising excellence in the UK convenience store sector. 

Dublin

Dublin: The cutting edge

21 Sep 2017 Updated: 22 Sep 2017 | By Robin Mannering

Dublin is leading the way in convenience retailing. C-Store takes a tour of the city’s stores to find out what the UK can learn from Ireland’s best.

queue

Cue a rise in tribunal claims

05 Sep 2017 Updated: 08 Sep 2017 | By Andrew Don

The Supreme Court has ruled that employment tribunal fees are illegal. C-Store investigates the potential impact on retailers.

HISBE

Help yourself

05 Sep 2017 Updated: 08 Sep 2017 | By Gill Davies, Ieuan Hughes

Want to boost your eco credentials, save staff time and help your store stand out? Perhaps you should be encouraging shoppers to serve themselves.

Millennials

Millennials: Catering to the one-click consumer

24 Aug 2017 Updated: 25 Aug 2017 | By Nikki Cutler

Millennials have gone social media crazy and this has done more than simply increase the number of selfies they take. It’s also changed the products they want to buy and the way they want to buy them.

Eros Retail

A healthy business plan

14 Aug 2017 | By Nikki Cutler

Keeping the next generation of shoppers happy and healthy makes sound business sense. Here C-Store looks at how stores are working with schools and kids’ clubs to build awareness of nutrition.

Simply Fresh St James

The draw of the small store

14 Aug 2017 | By Robin Mannering

There’s nothing small about the allure of stores under 1,000sq ft. C-Store looks at how retailers can sweat the space of a limited area.

tastings

Another satisfied customer?

25 Jul 2017 Updated: 28 Jul 2017 | By Gill Davies

What customers want from their local store is not always as simple as the lowest prices, as more retailers are finding out. C-Store takes a closer look at what makes shoppers tick

appeals

Which way for rates appeals?

12 Jul 2017 Updated: 14 Jul 2017 | By Andrew Don

Business rates can be confusing and a new appeal system has done little to help the situation. C-Store examines the new regime.

Food service

Foodservice brands: On the menu

11 Jul 2017 Updated: 14 Jul 2017 | By Robin Mannering

The likes of Subway have led the way in terms of foodservice partnerships with c-stores. However, with the food-to-go market intensifying, retailers are also looking to emerging brands to provide them with a fresh point of difference. C-Store looks at what’s on offer.

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