Guidance on roadworks compensation outdated, says MP

08 Dec 2016 | By Robin Mannering

Local authority guidance on compensating small businesses affected by roadworks has effectively become irrelevant and must be updated, according to an MP backing C-Store’s Works Must Pay campaign.

Works Must Pay

C-store resigned to losses over roadworks

19 Oct 2016 Updated: 21 Oct 2016 | By Robin Mannering

A West Sussex c-store is losing about £1,000 a week in sales due to highways work restricting access to her shop, with no chance of compensation if the scheme completes on time.

Byford Foods Hall

Retailer takes on National Grid over lost trade

04 Oct 2016 Updated: 07 Oct 2016 | By Sarah Britton

A Londis retailer in Essex is seeking compensation from the National Grid over major gas works which he estimates will cost him nearly £15,000 in lost sales and has forced him to invest in marketing material to stem the decline in footfall.


MPs to dig deep for roadworks campaign

20 Sep 2016 Updated: 23 Sep 2016 | By Robin Mannering

C-Store’s Works Must Pay campaign - which calls for compensation for small businesses affected by roadworks - gained further momentum this week after MPs pledged to raise the issue in Parliament.

Works must pay

Councils seek new powers to tackle roadworks misery

22 Aug 2016 | By Gaelle Walker

Councils in England and Wales are demanding tough new powers to curb roadwork disruption on small businesses.

Works must pay

Campaign: Digging for justice

26 Jul 2016 Updated: 29 Jul 2016 | By Robin Mannering

C-Store and sister title The Morning Advertiser have made a big step forward in the joint campaign to ensure that retailers are adequately compensated for losses due to roadworks.


Parliamentary motion calls for roadworks justice

25 Jul 2016 | By Robin Mannering

An MP has submitted an Early Day Motion in Parliament calling for ‘Roadworks justice for local businesses’ in response to C-Store’s Works Must Pay campaign.

Julie Shepherd

Minister backs retailer over roadworks saga

13 Jul 2016 Updated: 15 Jul 2016 | By Robin Mannering

A retailer affected by roadworks near her store has gained the backing of her MP - who is also a government minister - in response to C-Store’s Works Must Pay campaign.


Government highlights confusion over roadworks compensation

28 Jun 2016 Updated: 01 Jul 2016

As Convenience Store steps up its roadworks compensation campaign, central and local government have remained hazy as to who can offer help to businesses losing out on trade.


Works Must Pay: Campaigning for roadworks payback

02 Jun 2016 Updated: 03 Jun 2016 | By Robin Mannering

Convenience Store is launching a campaign calling for compensation to businesses which lose out on trade due to the impact of nearby roadworks.


Energy saving fridges

The green route to efficiency

17 Dec 2014 Updated: 19 Dec 2014 | By Gaelle Walker

As the need to keep a lid on overheads grows, retailers have been turning to energy-efficient technologies. Here’s the latest ideas.

Energy brokers

Get the deal on energy brokers

19 Nov 2014 Updated: 21 Nov 2014 | By Gaelle Walker

Energy expert Brian O’Hagan offers some top tips on how to make sure you’re switched on when it comes to dealing with energy brokers.


Fixed price energy contracts

24 Dec 2013

Fixing your energy prices can feel like a bit of a gamble, but as energy costs continue to mount, it’s one which should pay off.


LEDs head into the spotlight

07 Nov 2013 Updated: 08 Nov 2013

Improvements to LED lighting mean previous arguments against the technology have been shattered. Here’s why they need a second glance.


Shine on

26 Sep 2013 Updated: 27 Sep 2013

Winning a free energy audit courtesy of C-Store and Npower means Peter Barrack can shave more than £2,500 off annual energy bills at his store.


Cool runnings

13 Aug 2013

Hot weather can play havoc with your chillers and send energy bills soaring. Here are a few pointers to make sure your equipment keeps its cool


Electrify your profits

03 Jul 2013

A growing number of retailers are investing in a new way to save money on their energy bills and extend the life of their electrical goods. Gaelle Walker finds out more about the potential of voltage optimisation.

Walter Bush

Energise your profits

21 May 2013

An energy audit of Walter Bush’s store identified potential savings of 25%. Npower is offering six other readers a free energy audit.

Dee Sedani

Dee's Bright Idea

09 Apr 2013 Updated: 12 Apr 2013

Derbyshire retailer Dee Sedani needed some convincing that LED lighting could save him money, but now he is advocating it for the entire industry.

Perry and Ecomonitor's Brian O'Hagan

Energy aware

28 Feb 2013 Updated: 01 Mar 2013

An Ecomonitor energy survey of Mace Victoria Dock shows that owner Perry has good awareness of his energy usage, but a few small changes could save him more money. Sarah Britton reports


Chess pieces

Playing to win in Tesco town

30 Jul 2014 Updated: 01 Aug 2014 | By Robin Mannering

Three years ago Andover was one of the UK’s top Tesco towns, with few independent c-stores still in the game. But after making some shrewed moves, the indies face a brighter future…


Watching the competition

20 Jan 2014

No business can afford to live in a bubble. Keeping an eye on the  competition means getting up close and personal with rivals and employing the sleuthing skills of staff and customers.

Tesco Express

Frontline revisited

27 Aug 2013 Updated: 30 Aug 2013

A number of c-stores have taken on the multiples when they moved in on their patch. But have they sustained the fight? Robin Mannering reports.

am2pm Harrow

From the ashes

16 Jul 2013 Updated: 19 Jul 2013

Dilip Shah’s Harrow c-store was holding its own against a Tesco Express across the road, but then disaster struck. Now he’s picking up the pieces.

out of town retail

System failure

04 Jun 2013 Updated: 07 Jun 2013

A council’s recent planning decision calls into question the government’s stated desire to protect town centres. Robin Mannering reports.

Tesco protest

Victory in Basingstoke

23 Apr 2013 Updated: 26 Apr 2013

Mark Buttress took on the might of Tesco and won in front of a government inspector. Robin Mannering charts the two-year journey to victory.

Sherborne retailers

Sherborne ultimatum

12 Mar 2013

Tesco must be used to local opposition to its ambitions by now, but even it must have been shocked by the resistance it met from traders and residents in Sherborne. Robin Mannering reports.


NPPF: A reality check

29 Jan 2013

An out-of-town supermarket application near Soham is a test case for new planning rules. Robin Mannering looks at its implications for the future.


All part of the job

04 Dec 2012

Getting involved in your local community is now an essential way to stand your ground, and customers expect it of you. Robin Mannering reports

Spar Dartmouth

Here to stay

23 Oct 2012 Updated: 26 Oct 2012

Julian Holliss tells Gaelle Walker how he turned trading in the shadow of two multiples into an opportunity to restructure his business and grow footfall



Reporting crime: The matter of facts

18 May 2015 Updated: 22 May 2015 | By Gill Davies

Police cutbacks and rising crime mean it’s vital retailers provide clear evidence of crimes they report. Here’s how to present a watertight case.

Adam Hogwood

My war on crime

07 May 2014 Updated: 09 May 2014

Tackling crime is a vital part of a retailer’s job. In his own words, Adam Hogwood of Morrison’s Budgens of Broadstairs in Kent describes the work he’s done to make his store a safer place.

zero tolerance

Safety after dark

11 Sep 2013 Updated: 13 Sep 2013

You may be there for your community day and night, but this accesibility can make you vulnerable to those who see an open store as an open target.

Veena Odedra

The lines are open

30 Jul 2013 Updated: 02 Aug 2013

A new Crime Bill may change the way the police enforce the law, but that doesn’t mean retailers should stop communicating with their local force.

Zero tolerance

Don't suffer in silence

18 Jun 2013 Updated: 21 Jun 2013

It may feel like a pointless exercise at times, but failing to report crime will only make it worse.

McColl's Grangetown

Fear factor

07 May 2013 Updated: 10 May 2013

Intimidated staff too scared to do their jobs was the scene that greeted manager Matthew Pout. Aidan Fortune examines how the store was turned around.

Costcutter Layton, Blackpool

Tough work

26 Mar 2013 Updated: 29 Mar 2013

Tackling crime is a tough job for any retailer, especially when your store is in a challenging area. Aidan Fortune meets a manager who has reaped the rewards of standing her ground.


Derbyshire retailer stabbed in attempted robbery

20 Mar 2013 | By Aidan Fortune

A retailer is recovering in hospital after being stabbed in an attempted robbery at his store.

Alcohol theft

Business partnership sees results in fight against crime

15 Mar 2013 | By Aidan Fortune

A South East business crime reduction partnership has reported remarkable results in fighting crime and recovering stolen stock.


Increase in incidents of staff theft reported in stores

14 Feb 2013 | By Aidan Fortune

Retailers have been warned to be vigilant against staff theft following a rise in the number of reported incidents over the past 12 months.

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